Rosey Lea has four established tea rooms in Bishops Stortford at Market Square and Wickham Hall, North Weald airfield and The Henry Moore Foundation. It is an independently run business, passionate about some of the finer things in life. They are beautiful tea rooms providing homemade cakes, proper teas and top-quality coffee. All our hot and cold food and beverages are served on traditional bone china. The food provided at Rosey Lea is all homemade using local suppliers in the area. We are passionate about supporting other local businesses. Our beautiful tearooms provide wonderful venues for every celebration, and our highly experienced team will help organise your event specific to your needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.