Papa Johns Pizza

Reviews

• AU

  Aranya Uthaman

  Jul 9, 2026
  5.0
  We ordered pizza from staff manoj and had a great experience. He is super friendly and welcoming.He took my order with a smile, explained the menu patiently,and made sure everything was perfect.Delivery was on time and the staff even checked if everything was ok.Great service makes the pizza taste even better .
• LR

  LUCKY ROY

  Jul 9, 2026
  5.0
  Nice staff. Good taste. Good for students near ARU.
• LT

  Louise Taylor

  Jul 7, 2026
  1.0
  ⭐☆☆☆☆ 1/5 We have been loyal Papa Johns customers for around seven years, this will be our last order. The delivery took over 1 hour and 15 minutes. When I called the store to ask where our order was, I was told the driver was only 7–8 minutes away, with no apology given. Our app advised us our order had already been delivered, which was not the case. Given that the shop is five minutes from our home, this didn't make sense. When the food eventually arrived, it became apparent that the driver hadn't even left the shop when I called, which was disappointing. The quality of the food has also declined significantly. * The Full House pizza was far too salty. * The Hawaiian pizza was greasy, and two slices didn't even have any pineapple on them. Only one slice could be eaten. * The Cheesy Potato Tots with Bacon looked nothing like the advertised pictures, with very little cheese on several of the tots. They were not particularly appetising. I have photos to support this. The most concerning part of the experience, however, was the delivery itself. The driver arrived in a car on a 30-degree day wearing a balaclava that completely covered his face. He wasn't riding a motorcycle or scooter, so there was no obvious reason for it. Opening the door to someone dressed like that was genuinely unsettling and did not inspire any confidence or sense of safety. After seven years of regularly ordering from this branch, it's disappointing to see how much the service and food quality have deteriorated. We won't be ordering from Papa Johns Chelmsford again.
• JG

  James Guy

  Jul 7, 2026
  4.0
  Fast service decent food little bit hot inside the restaurant but otherwise no issues
• JJ

  Jessica

  Jul 7, 2026
  5.0
  Manoj served me today and he was incredibly nice and managed to provide me with the best possible service.