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McDonald's

3.4
(1,270 reviews)

Business Details

+44 1245 284871
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Riverside Retail Park Chelmsford. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Riverside Retail Park Chelmsford and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Riverside Retail Park Chelmsford . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Riverside Retail Park, Chelmsford, ESS
CM1 1AN, United Kingdom

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 12:00 AM

Menu

5 menus · 348 items

Explore offerings from McDonald's on Riverside Retail Park in Chelmsford, with popular whats new, burgers, mcnuggets and selects, and wraps and salads available at this location.

Menu

267 items

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Selected Restaurants only - Porridge

4 items

Reviews

3.4
1,270 reviews
5 stars
416
4 stars
264
3 stars
223
2 stars
88
1 star
279
  • AD
    Azal Demirova
    Jun 8, 2026
    1.0
    I am writing to express my disappointment regarding a very poor experience I had at the Riverside McDonald's while dining with my child. I ordered a meal that included a Coca-Cola. When I received the drink, it was warm and tasted unusual. I approached the counter and politely explained that the Coca-Cola was far too warm and did not taste right. I asked whether they could add ice, but I was told that the ice machine was broken. Since the drink was undrinkable, I then requested a bottle of water as a replacement. Instead of helping resolve the issue, the staff appeared indifferent. They looked at each other and exchanged glances with other employees, as if the problem was not their responsibility. No one showed any genuine concern or attempted to provide satisfactory customer service. At that point, I handed the drink back and said, “You can keep this Coca-Cola for yourselves because it is not drinkable.” Rather than apologizing and taking ownership of the situation, the staff showed little interest in resolving the matter. A simple apology and a replacement with water would have been the minimum expected level of customer care. I found the entire experience unprofessional, disrespectful, and disappointing, especially while visiting with my child. Customers should not have to accept warm, poor-quality drinks, nor should they be treated with such indifference when raising a legitimate concern. I hope this complaint is taken seriously and that appropriate action is taken to improve both product quality and customer service standards at this location.
  • JM
    Jenifer May
    Jun 3, 2026
    1.0
    To be honest doesn’t even deserve one star. Quite a rude place with rude managers who treat customers such as myself with SUCH disrespect. I asked for a big arch meal LARGE and they have the nerve to give me a medium. So disgraceful and I am quite the upset and I will not be returning. McDonalds you have lost a loyal customer. Goodbye
  • SH
    Scott Harris
    May 31, 2026
    2.0
    Had limited items on menu - e.g. no wraps as no chicken selects. Generally McDonalds is an expensive place to go so thats also a downside. Store was clean and toilets were clean. So, nice but overpriced and lacking a full menu. So, would avoid until they get more stock.
  • AA
    Ally
    Apr 15, 2026
    5.0
    Usually get what you want and within it's good quality. Good seating. Can use the till or kiosks. Staff always around if you need any help.
  • GW
    Gerry White
    Apr 11, 2026
    1.0
    Seriously, it's taken 10 minutes to get a latte which was on the board to be collected for ages - what is going on, no queue when I arrived now it's stacking up with people wanting food

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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