We’re best known for our iconic bakes, fresh sandwiches, delicious hot drinks and sweet treats. Over eighty years ago, John Gregg started out with one goal: to deliver (by pushbike) fresh eggs and yeast to the families of Newcastle. Ten years later, he chained up his bike and opened Greggs of Gosforth.
Since then, we’ve opened more and more shops and have become something of a Nation’s sweetheart. Our menu has also changed with the nation’s taste. Long-standing Greggs fans among us may even remember the olden days before the hotly debated Vegan Roll, or our refreshing iced drinks.
Whether you’re into a hot sandwich, a pasta salad, some delicious chicken goujons or a fresh cold sandwich – our meal deals are doing the most in a mouth-watering way. Bundle on whichever side takes your fancy. We’re talking crispy Southern Fried Potato Wedges, a classic bag of crisps, protein-packed egg pots, fruit pots or creamy yoghurt. Plus, grab a drink to top it all off. From a classic Latte or a Mocha to a Raspberry Lemonade or a crisp Iced Mango & Strawberry Cooler – it’s yours.
Pre-order on Click + Collect to skip the queue like a VIP, or get what you want delivered to your door via Just Eat or Uber Eats.
Whichever way you have it - there’s definitely one thing better than a Greggs – and that’s a FREE Greggs. The Greggs App has never been tastier. Packed full of seriously stomach-rumbling news, rewards and ways to order – it really is the inner circle for all things yummy. Plus, it’s a sure-fire way to bag some free treats - and who doesn’t love a free treat?
Details
TakeoutAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Drive-throughNot available
BreakfastAvailable
Location
Certified by Greggs • Jun 21, 2026
Greggs
West Chelmsford Service Station Waterhouse Lane, Chelmsford, ESS
Explore offerings from Greggs on West Chelmsford Service Station Waterhouse Lane in Chelmsford, with popular for allergen and nutritional information, visit www.greggs.com available at this location.
SANDWICHES & SALADS
2 items
For allergen and nutritional information, visit www.greggs.com
For allergen and nutritional information, visit www.greggs.com
Ham and Cheese Baguette
You can't beat a classic! Ham and cheese stuffed into a crusty baguette. Perfect with a bag of crisps.
Tuna Crunch Baguette
Made from a delectable combination of tuna in mayonnaise, red pepper relish and tangy red onion; this baguette truly does smash all the other sandwiches out the water.
SAVOURIES & BAKES
6 items
For allergen and nutritional information, visit www.greggs.com
For allergen and nutritional information, visit www.greggs.com
Sausage Roll
The Nation's favourite Sausage Roll, made from seasoned sausage meat and wrapped in layers of crisp, golden puff pastry.
Vegan Sausage Roll
Greggs' most hotly-debated sausage roll. Seasoned Quorn™ with Mycoprotein filling wrapped in puff pastry.
Cold Sausage Roll (4 pack)
The Nation's favourite Sausage Roll, made from seasoned sausage meat and wrapped in layers of crisp, golden puff pastry.
Steak Bake
Packed with diced cuts of prime beef in a rich and tasty gravy, this golden puff pastry parcel has been a firm favourite for years.
Chicken Bake
Succulent chicken breast pieces in a creamy white sauce with soft cheese, all wrapped up in layers of golden puff pastry. Mmmmm.
Margherita Pizza
A focaccia style pizza base topped with our tasty pizza sauce and a blend of cheeses. You're going to want a 'pizza' this…
SWEET TREATS
3 items
For allergen and nutritional information, visit www.greggs.com
For allergen and nutritional information, visit www.greggs.com
Caramel Custard Doughnut
Flavour-filled doughnut with custard style filling, topped with a sweet caramel flavour fondant. A taste sensation for anyone with a sweet tooth.
Jam Doughnut
The OG Doughnut. Topped with a sugar coating, and filled with apple and raspberry jam.
Yum Yum (2 Pack)
Perfectly covered in a delicious sugar glaze, this doughnut is just about enough to get anyone in a twist (get it?).
Reviews
3.6
33 reviews
5 stars
11
4 stars
9
3 stars
6
2 stars
2
1 star
5
SB
Shane Bartley
May 1, 2026
4.0
It's Gregg's, reliable and consistent, just don't expect gourmet at these prices.
AA
Anon
Apr 1, 2026
1.0
I’m writing this because there are some serious issues here that go well beyond the odd bad visit.
The most obvious and consistent problem is the food temperature. Hot food is almost never actually hot. It is regularly cold or barely even warm to the point where it feels like it has been sitting out far too long. What makes this worse is the timing. I visit during a very busy period in the morning when turnover should be high yet the food is already cold. I have then returned again at lunchtime and experienced exactly the same thing. There is no reasonable explanation for hot food to be cold at both peak times of the day. This points to a clear and ongoing failure in holding times temperature control or basic checks.
More concerning is what I have personally seen with food handling. Staff in the back area without gloves or any form of hair covering while handling food and then coming straight out to serve. On one occasion a staff member checked the temperature of a bake with their bare hand and then continued to try and serve that same item. On another visit I saw food being picked up with tongs but also coming into contact with the staff member’s hands which were not gloved. This is basic hygiene and it is not being followed.
Taken together this points to a wider breakdown in standards supervision and accountability. These are fundamental expectations for any food business and they are clearly not being met here.
This needs urgent attention at a senior level. The consistency of the cold food alone is unacceptable but combined with the apparent lack of hygiene it raises real concerns about how this shop is being run. I would strongly recommend a proper review of processes staff training and compliance at this location before it leads to more serious issues.
GG
GarryA
Mar 16, 2026
3.0
Great for a Greggs, just getting a little expensive for what it actually is. Sausage rolls have gone down hill recently, not enough meat to pastry ratio in my opinion. Steak bakes are ok if warm but lack actual chunks of meat and overall flavour. The breakfast meal deal is good for the money. Quick and convenient, staff are friendly
TE
Travels and Enquiries
Apr 1, 2023
1.0
Very underwhelmed. Ridiculously clueless staff
Tips for staff:
-When making a latte, heat the milk first!!
-A larger paper bag for my 4 sausage rolls is not charged at 10p
-Don’t advise customers to buy a packet of croissants from the petrol garage, when you have plenty on your shelves (I am still confused over that one)
Gotta love a Gregg’s pastry, regardless of staffing issues. Sheesh.
Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.
What happens to your leftover food?
We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations.
This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes.
In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve.
We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.
Why do you have different prices regionally?
It is very common for retailers to have regional prices. This is because the costs of running a business can vary across different parts of the country and in certain locations, for example rent costs. We always keep our prices as low as possible for our customers.
What are the opening hours for Greggs at West Chelmsford Service Station?
Greggs at West Chelmsford Service Station is open Monday to Saturday from 5:30 AM to 5:00 PM, and on Sunday from 6:30 AM to 6:00 PM.
What types of food and drinks does Greggs specialize in?
Greggs specializes in fresh bakes, sandwiches, hot drinks, sweet treats such as Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums, and freshly ground Fairtrade Coffee.
Does Greggs offer a rewards program for customers?
Yes, the Greggs App rewards customers with a stamp for each purchase. Collect nine stamps in a category and get the tenth item free. New users also receive a free hot drink upon downloading the app.
Can I order Greggs for delivery or click and collect?
Yes, you can order Greggs for delivery through Just Eat or use the Click & Collect service available via the Greggs app and website.
What payment options are accepted at Greggs?
Greggs accepts various payment methods including Android Pay, Apple Pay, cash, contactless payments, Mastercard, and Visa.
Are there options for takeout and breakfast at this Greggs location?
Yes, the West Chelmsford Greggs offers takeout and serves breakfast items to customers.
Is there a nearby convenience store where I can shop before or after visiting Greggs?
Yes, Morrisons Daily- West Chelmsford and Tesco Express are nearby convenience stores where you can shop before or after your visit to Greggs.
Where can I grab a coffee near Greggs at West Chelmsford?
Costa Express, a coffee shop, is located near Greggs where you can enjoy additional coffee options.
What entertainment or activities are available around Greggs in West Chelmsford?
Nearby attractions include Now Strike Archery for archery activities, Marsham Arms for arts and entertainment, and Rascal Bay Chelmsford for miniature golf and amusement.
Does Greggs support community programs or charitable initiatives?
Yes, Greggs Foundation runs programmes such as The Breakfast Club, providing free nutritious breakfasts to school children, and redistributes unsold food to local good causes through Outlet shops.
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