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Greggs

3.6
(33 reviews)

About

BakeryGreggs
We’re best known for our iconic bakes, fresh sandwiches, delicious hot drinks and sweet treats. Over eighty years ago, John Gregg started out with one goal: to deliver (by pushbike) fresh eggs and yeast to the families of Newcastle. Ten years later, he chained up his bike and opened Greggs of Gosforth. Since then, we’ve opened more and more shops and have become something of a Nation’s sweetheart. Our menu has also changed with the nation’s taste. Long-standing Greggs fans among us may even remember the olden days before the hotly debated Vegan Roll, or our refreshing iced drinks. Whether you’re into a hot sandwich, a pasta salad, some delicious chicken goujons or a fresh cold sandwich – our meal deals are doing the most in a mouth-watering way. Bundle on whichever side takes your fancy. We’re talking crispy Southern Fried Potato Wedges, a classic bag of crisps, protein-packed egg pots, fruit pots or creamy yoghurt. Plus, grab a drink to top it all off. From a classic Latte or a Mocha to a Raspberry Lemonade or a crisp Iced Mango & Strawberry Cooler – it’s yours. Pre-order on Click + Collect to skip the queue like a VIP, or get what you want delivered to your door via Just Eat or Uber Eats. Whichever way you have it - there’s definitely one thing better than a Greggs – and that’s a FREE Greggs. The Greggs App has never been tastier. Packed full of seriously stomach-rumbling news, rewards and ways to order – it really is the inner circle for all things yummy. Plus, it’s a sure-fire way to bag some free treats - and who doesn’t love a free treat?

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Greggs
West Chelmsford Service Station Waterhouse Lane, Chelmsford, ESS
CM1 2RY, United Kingdom

Hours

Monday5:30 AM - 5:00 PM
Tuesday5:30 AM - 5:00 PM
Wednesday5:30 AM - 5:00 PM
Thursday5:30 AM - 5:00 PM
Friday5:30 AM - 5:00 PM
Saturday5:30 AM - 5:00 PM
Sunday6:30 AM - 6:00 PM

Menu

3 menus · 11 items

Explore offerings from Greggs on West Chelmsford Service Station Waterhouse Lane in Chelmsford, with popular for allergen and nutritional information, visit www.greggs.com available at this location.

SANDWICHES & SALADS

2 items

SAVOURIES & BAKES

6 items

SWEET TREATS

3 items

Reviews

3.6
33 reviews
5 stars
11
4 stars
9
3 stars
6
2 stars
2
1 star
5
  • SB
    Shane Bartley
    May 1, 2026
    4.0
    It's Gregg's, reliable and consistent, just don't expect gourmet at these prices.
  • AA
    Anon
    Apr 1, 2026
    1.0
    I’m writing this because there are some serious issues here that go well beyond the odd bad visit. The most obvious and consistent problem is the food temperature. Hot food is almost never actually hot. It is regularly cold or barely even warm to the point where it feels like it has been sitting out far too long. What makes this worse is the timing. I visit during a very busy period in the morning when turnover should be high yet the food is already cold. I have then returned again at lunchtime and experienced exactly the same thing. There is no reasonable explanation for hot food to be cold at both peak times of the day. This points to a clear and ongoing failure in holding times temperature control or basic checks. More concerning is what I have personally seen with food handling. Staff in the back area without gloves or any form of hair covering while handling food and then coming straight out to serve. On one occasion a staff member checked the temperature of a bake with their bare hand and then continued to try and serve that same item. On another visit I saw food being picked up with tongs but also coming into contact with the staff member’s hands which were not gloved. This is basic hygiene and it is not being followed. Taken together this points to a wider breakdown in standards supervision and accountability. These are fundamental expectations for any food business and they are clearly not being met here. This needs urgent attention at a senior level. The consistency of the cold food alone is unacceptable but combined with the apparent lack of hygiene it raises real concerns about how this shop is being run. I would strongly recommend a proper review of processes staff training and compliance at this location before it leads to more serious issues.
  • GG
    GarryA
    Mar 16, 2026
    3.0
    Great for a Greggs, just getting a little expensive for what it actually is. Sausage rolls have gone down hill recently, not enough meat to pastry ratio in my opinion. Steak bakes are ok if warm but lack actual chunks of meat and overall flavour. The breakfast meal deal is good for the money. Quick and convenient, staff are friendly
  • TE
    Travels and Enquiries
    Apr 1, 2023
    1.0
    Very underwhelmed. Ridiculously clueless staff Tips for staff: -When making a latte, heat the milk first!! -A larger paper bag for my 4 sausage rolls is not charged at 10p -Don’t advise customers to buy a packet of croissants from the petrol garage, when you have plenty on your shelves (I am still confused over that one) Gotta love a Gregg’s pastry, regardless of staffing issues. Sheesh.

Frequently Asked Questions About Greggs

What are your opening times?

Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.

What happens to your leftover food?

We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations. This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes. In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve. We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.

Brand Certified Facts from Greggs

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