Founded by three friends, TOAST is British independent chain of coffee houses where you can guarantee to have award-winning coffee and tasty treats, all served with a smile.
As proud supporters of local, we work with other independent businesses to supply the freshest and highest-quality ingredients for our menu. We choose local over corporate, opting to work with small British firms, reducing both food miles and helping the British economy.
We also understand that we have the power to make positive change too. We use 100% recyclable paper cups, offer sustainable options, and ensure that none of our waste goes to landfill. Even our used coffee grounds become fertiliser for plants.
We'll toast to that! 🖤
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.