Certified by TGI Fridays - Braintree - CLOSED • May 24, 2026
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Reviews
4.5
5,074 reviews
5 stars
3,697
4 stars
702
3 stars
246
2 stars
166
1 star
263
EC
emma cooper
Jan 12, 2026
5.0
Greeted by Mandy as our waitress who was by far the best waitress ive come across. Always happy, kept checking everything was OK throughout the night and on top of that remained professional. Will definitely be back again.
RN
Rian Neville
Jan 12, 2026
5.0
Served by Mandy, very polite and friendly, very welcoming and went above and beyond for us when options were limited. 5/5⭐️ for service, couldn’t fault her attentiveness ensuring drinks were refilled. Lovely hot food, served with minimal wait time.
NB
Nicole Benson
Jan 12, 2026
5.0
Amazing food and service as always, Mandy was soo lovely and easy to talk to - very helpful and accommodating. As someone who also works within hospitality, It’s so rare to get the attention and care that we received from Mandy today!
CC
Charlie Coe
Jan 12, 2026
5.0
Me and my partner came In for a spontaneous lunch date during our shopping trip to Freeport and when we came in, got seated, we was greeted by Mandy who served us, she also gave us more than enough time to decide what we want, also asked about if either of us had any allergies and once we order our drinks and food Mandy checked in with us to see if our food was okay and it was perfect and we will definitely be coming back again
LC
Leigh Cootes
Jan 10, 2026
3.0
Late lunch for 4 today, very disappointed in my chicken fajitas the tortillas being just on a side plate they were warm but they could have been in a container to stay warm as after first one rest had gone cold and hard, portion sizes of food very small and prices very expensive
I'd also like to mention sat eating in coats as many customers were, as the restaurant is absolutely freezing.
Frequently Asked Questions About TGI Fridays - Braintree - CLOSED
How can I make a restaurant booking?
You can make a booking via our website or via the Fridays Rewards app. Head to www.tgifridays.co.uk/find-us to locate your nearest restaurant.
How can I cancel or amend my booking?
You can cancel/change your restaurant booking by visiting https://www.tgifridays.co.uk/book-a-table/. Add your booking reference and select Change or Cancel existing booking, whichever is applicable.
How can I amend my Click & Collect order?
Unfortunately, you will not be able to amend an order after placing it as payment will have already been taken, and in order to limit the amount of orders to keep you and our teams safe. If you wish to cancel an order, please contact the restaurant you placed an order with, and they will process this. Please be aware that refunds take up to three to four working days.
How can I cancel my Click & Collect order?
Please note that orders can only be cancelled if your collection time is at least one hour in the future. If it is less than an hour until your collection time, please call the restaurant at which you placed the order. They will ask for your order number, and once your details have been confirmed our team will process your refund. The money will then be credited back to your account within three to four working days.
Do you have Vegan & Vegetarian dishes?
We offer a range of vegetarian and vegan options, which can be found on our menu pages. Please be assured that we take necessary steps to avoid cross contamination in our kitchens. However, it is not possible to guarantee that dishes are 100% free from inadvertent traces of non-vegan or non-vegetarian substances as we produce vegan dishes and meat dishes in the same kitchen.
Do you offer Halal?
At this current time we do not offer a Halal option
What to do if I am ill and/or experiencing symptoms of COVID-19?
The safety of our team and guests is of utmost priority — we kindly ask that you do not attend our restaurants to use the Click & Collect service if you are ill and/or experiencing symptoms of COVID-19. If you have already booked with us please cancel your order/reservation.
How can I make a restaurant booking at TGI Fridays Braintree?
You can make a booking via the TGI Fridays website or the Fridays Rewards app. Visit www.tgifridays.co.uk/find-us to locate the Braintree restaurant and book your table.
What are the opening hours of TGI Fridays Braintree?
TGI Fridays Braintree is open Monday to Thursday and Sunday from 10:00 to 22:00, and Friday to Saturday from 10:00 to 22:30.
Can I cancel or amend my booking at TGI Fridays Braintree?
Yes, you can cancel or change your restaurant booking by visiting https://www.tgifridays.co.uk/book-a-table/ and entering your booking reference to modify or cancel your reservation.
Does TGI Fridays Braintree offer vegan and vegetarian dishes?
Yes, there are a range of vegetarian and vegan options available on the menu. The kitchen takes steps to avoid cross contamination but cannot guarantee dishes are 100% free from non-vegan substances.
Is there a halal menu option available at TGI Fridays Braintree?
Currently, TGI Fridays Braintree does not offer halal options on their menu.
What payment methods does TGI Fridays Braintree accept?
They accept Android Pay, Apple Pay, cash, Mastercard, and Visa for payment.
Can I order food for delivery or pickup from TGI Fridays Braintree?
Yes, TGI Fridays Braintree offers in-store pickup, delivery, same-day delivery, and no-contact delivery services. You can place orders via https://www.tgifridays.co.uk/clickandcollect/.
What nearby restaurants can I visit around TGI Fridays Braintree?
Nearby, you can visit Aroma (Chinese Buffet), Hasturk (Turkish Restaurant & Beer Bar), Prezzo (Italian Restaurant), and Las Iguanas Braintree (Mexican Restaurant & Bar) among others.
Are there entertainment options near TGI Fridays Braintree?
Yes, nearby entertainment includes Number Ten Bowling Alley, NAMCO Funscape Braintree (offering bowling and arcade games), and Braintree Freeport Cineworld cinema for a fun outing before or after your meal.
What shopping options are available near TGI Fridays Braintree?
You can explore shopping at Braintree Freeport shopping center, Proudfoot leather goods store, Soletrader Outlet for shoes, and Osprey London for fashion accessories nearby.
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