The Duke is a family friendly, dog friendly local pub serving the best quality beers, wines and spirits. We pride ourselves on our homemade food menu which uses local produce and is presented to a high standard. We are warm and welcoming and can cater for most our staff are trained to deliver the best customer service to meet your needs. We can also provide a function room, catering for all occasions.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.