Please note our roastery is no longer open to the public, please only visit by appointment only - Thomson's Coffee are Scotlands oldest coffee roasters. At Thomson’s we are proud to be an independently-owned Scottish family business with a rich heritage. Quality and integrity are at the heart of everything we do.We embrace our history but are not bound by it, rather our aim is to ally the traditions and artisan techniques of our past with the latest available technology. We have a huge range of Teas and Coffee alongside the finest espresso machines and coffee brewing equipment. We are proud to serve a large wholesale customer base along with a full retail range available online.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.