We’ve been making cakes in Brighton since 2010! We make celebration cakes to order in our York place kitchen as well as a huge variety of cupcakes and brownies which you can buy and enjoy in store with a coffee or a home made ice cream milkshake!
Location
Cloud 9
15 Kensington Gardens, brighton and hove brighton, ENG
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.