Subway

Reviews

• AA

  Azhaar

  May 16, 2026
  1.0
  Probably the worst subway franchise in the entire of Sheffield. Staff members have 0 customer service skills. 0 organisational skills, and 0 skills in processing orders. This branch needs a long hard look from senior management.
• EG

  Edmar Guelere

  Apr 26, 2026
  1.0
  Rubish service, so delay.
• AJ

  Ali Javidpour

  Apr 11, 2026
  1.0
  One of the staff is very rude . Its like when you ask for black pepers in your sandwiches they give you feeling like your asking for sonething extra for free ?? . No hi no by No communication at all and. I had to wait there couple of minute befor he even acknowledged me when I've said hi for couple of times . I understand he was doing uber eats order but could just reply by saying 2 min. Staff give you the feeling like they dont want to serve the customer or like your a burden . Rude unprofessional and feels lik3 hes forced to work . You ask for a squeeze more sause they give you dirty look . You ask for a bottle a drink they hate ti turn around and grab that drink . I understand people might have a hard day at work and might have been busy that day . But that dont mean you can serve customers like this . Food amazing fresh and tasty and there is more tables than seats . I don't know how that works .
• AM

  amee morris

  Mar 10, 2026
  1.0
  spent nearly £40 on food from here, we ordered the breaded chicken fillet , they gave us ‘chicken breast’ didn’t even contact me to confirm this was what we wanted it to be changed too. i also work at a subway and if we ever have an item unavailable that someone has ordered, we contact the customer to confirm if they want to substitute. will not be ordering from here again .
• EE

  Emz

  Dec 6, 2025
  1.0
  This was, without question, the most outrageous, hostile and unprofessional experience I have ever had at any business, and it happened at this Subway. Google showed an opening time of 8:00 AM and the sign inside the store clearly stated 7:00 AM to 8:30 PM. We arrived shortly after 8:00 AM, fully expecting a normal morning visit. Instead, the staff member who later claimed to be the manager did not even bother to show up until around 8:20 AM. The moment he walked in, he fixed us with a hard, aggressive, almost threatening stare that immediately made the atmosphere feel unsafe. When we calmly asked about service, he exploded instantly. No explanation, no conversation, no professionalism. He immediately started shouting that we were trespassing. I have never in my life seen someone in customer service snap like that with absolutely no provocation. The aggression was instant, extreme and completely unnecessary. We pointed out the obvious facts: he was late, and both Google and the sign inside the store stated earlier hours. Instead of taking any responsibility, he escalated even further. He raised his voice louder and louder, yelling at us to get out as if we had done something wrong simply by trusting the store’s own posted times. His behaviour was erratic, hostile and deeply inappropriate. Then he took it to an entirely different level. He actually called the police on us, right there in front of us, claiming we were trespassing even though we were doing nothing except waiting during the hours the store itself advertised. It was unbelievable. Watching someone behave this aggressively, this irrationally and this unprofessionally over something so simple was honestly disturbing. At that point, the situation felt so hostile and unpredictable that we left because it did not feel safe to remain around someone acting in that manner. This was not just bad service. It was disgraceful, alarming and completely unacceptable. No customer should ever be screamed at, threatened or reported to the police for following posted opening hours. I truly hope higher management addresses this, because this behaviour is far beyond anything that can be ignored.