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Aidan Baker Reynolds
Jul 20, 2026
I heard tales about discussions within this establishment.
I was underwhelmed.
No gluten free bread options, although I didn't ask for any, so there might be have some.
Been here twice, first time I got a salad bowl with extra chicken totalling to around £10 and the portion sizes were absolutely HORRIBLE, not enough to feed a rabbit and as a coeliac and diabetic I didn’t have much option but still tried speaking to the staff just to let them know but they were extremely rude. My 2nd visit was somehow even worse. I arrived 40 minutes before closing and had to wait 5 minutes for someone to even come serve me at the front till. However the lady working said they’ve already started closing and will not serve and was extremely rude about it and walked away while she was mid sentence not even glancing at me or my partners direction as she was speaking.
For some reason the music was also extremely loud to the point me and my partner had to walk out mid meal to find somewhere quieter to eat. The seating is very very limited so your lucky if you even manage to get a seat at any time during the day
I would reccomend to never step foot in this subway
It was my first experience in subway and it was too bad because of the service. The staff seems to be very rude and uninterested in serving customers. They should trainee their staff how to behave with customers
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Amqqoll Cumv
Jun 27, 2026
Honestly, my friends and I love Subway, but this specific branch was horrible and disgusting service.
We were waiting in line and noticed some flies buzzing right around the food. When it was our turn, I just gave the guy behind the counter a polite heads-up about it with no attitude, so he could fix it.
Instead, he took it totally the wrong way and got incredibly defensive. He literally looked at us and said, "If you don't want it, you can leave." I thought I misheard him because it was so rude, so I asked again. Yep! He told us to leave if we didn't want to eat it. ( what the hellllll )
We weren't trying to judge him, we were just pointing out a basic hygiene issue.
We walked right out and won't be coming back. Management really needs to check who they have working here.
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Badrul Islam
Jun 6, 2026
I am extremely disgusted with the service at this Subway branch. I have visited several times, usually only because I am nearby, hungry, and need something quick, but the customer service is consistently poor.
The staff often come across as unfriendly and uninterested. One long-serving female (heads, cough and nose pierced) staff member in particular has been especially unpleasant on more than one occasion, and the overall attitude from the team needs serious improvement. Some staff members are often at the back on their phones and only come out to serve customers after noticing them, which feels very unprofessional.
Another major issue is the toilets. They are almost always locked, and customers are told they are “out of order.” Yet I have seen staff using the toilets without any issue. Customers are then told to go to the nearby call instead. That is not acceptable. If toilet facilities are available for staff, they should not be falsely presented as unavailable to customers.
This branch badly needs better management, better customer service training, and a serious attitude adjustment. I genuinely dislike coming here, and the only reason I return is convenience. The service does not reflect well on the Subway brand at all.