We are an independent burger restaurant group specialising in the best burgers and dirty fries. Born in 2010 with roots in Newcastle Upon Tyne, our burger restaurants live all over the UK. Recognised for our quality ingredients and quirky flavours, we're all about ‘good old fashioned, roll up your sleeves and get it all over your face’ food. Our signature beef and boneless buttermilk chicken patties come with free fries as standard. As well as our carefully designed range of vegan, gluten-free and dairy-free options available, our family friendly burger joint has a great value kids menu. The good kind of gluttony - that's our motto.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.