Woody's Ice Cream Parlour & Dessert Bar is situated in the heart of Mauchline where you can purchase Woody's home made Luxury Dairy Ice Cream and Hot Desserts. Soft Drinks, Freshly Ground Coffee and our very popular Tango Ice Blast can also be purchased to accompany your dessert. Choose from 16 flavours of our delicious Ice Cream, made with the finest Italian flavourings and our very own creamy milk from our Award Winning Cattle. Hot Desserts include: Cookie Dough, Hot Waffles, Chocolate Brownie, Sticky Toffee Pudding and Caramel Apple Pie. A small seating area can be found to the rear of our shop with a seater bar stool area in the front. Our team of friendly staff look forward to your visit!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.