This profile is uncertified and using publicly sourced data
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Business Details
About
Coffee ShopTea Room
Brambles Coffee Shop in Shincliffe, Durham is a welcoming spot set within Poplar Tree Garden Centre. Able to seat up to 350 people across three attractive rooms, it includes a purpose-built Garden Room ideal for private hire, baby showers and events. Inside, rustic charm meets modern comfort, while outside a beautiful veranda overlooks the garden centre and offers peaceful al fresco dining. With fresh food, friendly service and flexible spaces, Brambles is loved by locals and visitors looking to relax, celebrate or simply enjoy great coffee in a tranquil setting.
Location
Hours
Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 4:30 PM
Sunday10:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.