Broom House Farm Coffee Shop is open Tuesday-Sundays. The Coffee Shop is dog friendly, with walks across the farm. Cakes and scones are baked on site and meat is sourced directly from this organic farm for the delicious breakfasts, brunches and lunches. Last orders for breakfast at 11.30am on busy days, hot food served until 3pm. Vegetarian/vegan options. Coffee from Rountons near Yarm, Storm tea, blended in Newcastle. A great destination for cyclists, at the top of a hill, the Coffee Shop benefits from views across open farmland - As well as cake and coffee there is a grassy playfield, a Forest Adventure and a Farm Shop. On sunny days there is plenty of outdoor seating.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.