This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
Friez&Burgz is a fast-growing UK burger brand built on fresh food, speed, and consistency. We serve smashed beef burgers, crispy chicken, loaded fries, and bold weekly specials, all made daily in-house. Our buns are baked fresh, mince is prepared on-site, and sauces are made from scratch — no shortcuts, no frozen compromises.
Designed for both grab-and-go and dine-in, we focus on strong value, big portions, and high standards in every order. From kitchen discipline to customer service, everything is built to deliver quality food quickly and reliably.
Location
Friez & Burgz | Chester-le-Street
54 Front St, Chester-le-Street, DUR
DH3 3BQ, United Kingdom
Hours
Monday12:00 PM - 9:00 PM
Tuesday12:00 PM - 9:00 PM
Wednesday12:00 PM - 9:00 PM
Thursday12:00 PM - 9:00 PM
Friday11:30 AM - 9:00 PM
Saturday11:30 AM - 9:00 PM
Sunday12:00 PM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.