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Subway

3.7
(408 reviews)

Business Details

+44 1388 661726
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantDeliSalad ShopAmerican RestaurantVegetarian RestaurantVegan RestaurantSubway
At your local Subway®, Abraham Retail Park, when we say you can Make It What You Want ®, we really mean it. Create your own sub, salad or wrap and fill it with everything that you love. Fancy something meaty but want to hold off on the olives? Sure. Want to turn up the heat with extra hot sauce? No problem. Want extra cheese on top of extra cheese? If that’s what you like! Choose from our delicious range of meats or plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and finished with a choice of our signature sauces. All Subway® stores are independently owned with talented Sandwich Artists™ ready to take your order in-store, for collection via our Subcard® app, or delivered straight to your home via our friends over at Just Eat, Uber Eats or Deliveroo. So go meaty, go plant-based, go spicy, go saucy, or just go ALL OUT.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughNot available

Location

Subway
Abraham Retail Park, Bishop Auckaland, DUR
DL14 9TT, United Kingdom

Hours

Monday7:30 AM - 9:00 PM
Tuesday7:30 AM - 9:00 PM
Wednesday7:30 AM - 9:00 PM
Thursday7:30 AM - 9:00 PM
Friday7:30 AM - 10:00 PM
Saturday7:30 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Menu

1 menu · 175 items

Explore offerings from Subway on Abraham Retail Park in Bishop Auckaland, with popular treats, dispensed drinks, dips, and all-day breakfast available at this location.

Subway 45256-0 Menu en-GB

175 items

Reviews

3.7
408 reviews
5 stars
172
4 stars
97
3 stars
52
2 stars
22
1 star
65
  • IK
    Ishra Khan
    Sep 19, 2026
    1.0
    Wish I could give half star. I went into Subway last night to get a sandwich and clearly told the staff that I was vegetarian. I was extremely disappointed and disgusted to see that the staff member did not change her gloves after handling meat. With the same gloves, she touched the meat, the fridge, the counter, the till, and then continued making sandwiches. This is completely unacceptable, especially when a customer has specifically stated that they are vegetarian. There should be proper hygiene and food-handling standards in place, and staff should be changing gloves and avoiding cross-contamination when preparing vegetarian food. The standards and level of care I witnessed were extremely poor. I found the whole experience disgusting and, unfortunately, I will not be returning to this Subway.
  • LE
    Lucia Etherington
    Sep 13, 2026
    1.0
    Staff need retraining on food safety. I came in 12th Sep at 8:30pm and ordered a 5 bean chilli sub with vegan cheese (confirmed on the receipt, they did not mishear me). I am lactose intolerant and have a health condition relating to the lining of my stomach, I am advised to avoid spicy meat for my own health, not that I want to anyways for ethical reasons. I was unfortunately served real beef chilli. Absolutely appalling. I am obviously raising a formal complaint over this. But a warning for any veggies/vegans, watch the staff's every step here because apparently they missed the food safety training. Being tired is not an excuse here, this is a serious and dangerous breach of food safety. Not every dietary restriction is an allergy, I should not have to claim an allergy to be taken seriously. Do better Subway, and change your gloves more often. Disgusting. Will not be returning until they re-evaluate their ethical standards. Changing gloves for non-meat should be standard anyways. I don't want carcass touching my food, should be obvious, but so was not serving me meat when I asked for 5 BEAN.
  • SR
    Suzanne Robinson
    Sep 6, 2026
    1.0
    Service was good. However, the food wasn't very nice. Most of the sub was lettuce and there was far too much sauce on it. Very disappointing.
  • RH
    Ryan Harris
    Sep 6, 2026
    1.0
    I am so angry with this subway, went to get a chicken breast footlong. Done it on the new system, took it home and my partner opened it and it had back on instead of just chicken breast. My partner is extremely allergic of pork and could have been really bad if she didn’t see it. I went and took it back for the staff woman who was wearing a different top to the others, so guessing a manager not to care and tell me that on there system shows chicken and bacon when you click the chicken breast on the system. This is not right at all!!! I had to order a completely new sandwich as they wouldn’t take accountability for this system clearly not showing that one was chicken and bacon. Even after showing her on the system it doesn’t say bacon and it just says chicken breast. She didn’t care and said that we can only go off the recoil but if your machine messing up how can you go off that. I’m not happy at all. Subway sort you machines and sort your STAFF not caring about the customers
  • CT
    C Towey
    Aug 26, 2026
    1.0
    Poor service - lack of customer training. Sent the kiosk order off with a delivery - could have created an allergy issue for recipient. Could not refund - had to ask for manager support and even they didnt know. No apology- prioritised other people's order - left the other half of our order just sat there. Couldn't even say a basic - sorry - had to be told they had forgotten a kiosk order. No alternative offered / apology. Took over 30 mins to make the order and mess it up! Impressive!

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