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Business Details
About
Pub
The Whitley sums up everything that is great about traditional local pubs. Welcoming staff who are knowledgeable about real ale and about the community they serve. It is the only Black Country Ales pub to have received an award for its floral contributions to community ambience, being recognised in the Halesowen In Bloom event. Sport is shown both indoors and outside in the heated drinking area. Very easy to get to as the number 9 bus service stops close by, and 10 hand pumps, fresh cobs, and friendly staff provide the idyllic pub experience.
Location
Hours
Monday12:00 PM - 11:00 PM
Tuesday12:00 PM - 11:00 PM
Wednesday12:00 PM - 11:00 PM
Thursday12:00 PM - 11:00 PM
Friday12:00 PM - 12:00 AM
Saturday12:00 PM - 12:00 AM
Sunday12:00 PM - 11:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.