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Subway

2.6
(90 reviews)

Business Details

+44 1384 671717
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantDeliSalad ShopAmerican RestaurantVegetarian RestaurantVegan RestaurantSubway
At your local Subway®, Unit L6a, Lower Mall, Intu Merry Hill Shopping Centre, when we say you can Make It What You Want ®, we really mean it. Create your own sub, salad or wrap and fill it with everything that you love. Fancy something meaty but want to hold off on the olives? Sure. Want to turn up the heat with extra hot sauce? No problem. Want extra cheese on top of extra cheese? If that’s what you like! Choose from our delicious range of meats or plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and finished with a choice of our signature sauces. All Subway® stores are independently owned with talented Sandwich Artists™ ready to take your order in-store, for collection via our Subcard® app, or delivered straight to your home via our friends over at Just Eat, Uber Eats or Deliveroo. So go meaty, go plant-based, go spicy, go saucy, or just go ALL OUT.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughNot available

Location

Subway
Unit L6a, Lower Mall, Intu Merry Hill Shopping Centre, Dudley, DUD
DY5 1SH, United Kingdom

Hours

Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
Saturday8:00 AM - 7:00 PM
Sunday10:00 AM - 5:00 PM

Menu

1 menu · 176 items

Explore offerings from Subway on Unit L6a, Lower Mall, Intu Merry Hill Shopping Centre in Dudley, with popular bottled drinks, all-day breakfast, hot drinks, and dispensed drinks available at this location.

Subway 60410-0 Menu en-GB

176 items

Reviews

2.6
90 reviews
5 stars
26
4 stars
10
3 stars
4
2 stars
4
1 star
46
  • HP
    Holly PNG
    Aug 13, 2026
    1.0
    staff are actually so dense how are you going to install kiosks IN FRONT OF THE FOOD DISPLAY so you can’t order a subway normally anymore with an actual person. Then how are you a) not going to have any of the kiosks stocked with till roll so i can actually have a receipt and see my order number and then b) COMPLETELY mess up the order. Not to even be that guy but most staff appear to be foreign (not a problem at all) but why remove the social aspect of ordering subway if some of your staff aren’t super fluent in english / can’t read an order???? Even without eliminating the worker part when i say completely mess it up i mean it - bread is wrong, there’s a veggie pattie on there, olives are on (oh im also allergic to olives so guess ill just die???) - one of the subs i ordered was a premade one by subway. i’m generally baffled how they’ve managed to mess up an order so badly. I beg the store manager to look back, i’m not lying. Order 57 @ 13/08 around 3ish, what they give me is NOTHING like what i ordered. Close this place down.
  • AF
    Areeb Faisal
    Aug 6, 2026
    1.0
    Worst subway I’ve been to. 30 min wait time after ordering. Clearly understaffed. Staff clearly not trained with inability to prioritise tasks. Self service kiosk machines do more harm than good by overloading staff with multiple orders at same time.
  • AA
    Aurangzeb
    Jul 20, 2026
    1.0
    I’m waiting long time and staff behaviour very rude
  • SC
    Sarah Cleary
    Jul 15, 2026
    1.0
    Left my heated food sitting on side for ages whilst the one lady walked as slow as a sloth to get lettuce from the back , tried to give me a burnt bread for my daughter made it clear needed doing again ,and sauce on my husband's sandwich was a joke lady went to get more again as slow as possible but because the lady who was doing sandwich couldn't be bothered to wait she just wrapped it .
  • NP
    Nicola Powell
    Jul 13, 2026
    1.0
    We went here to try the new BBQ pulled plant The service was appalling our order was wrong twice we gave up and just accepted it the second time. Staff throw the food at you and have communication issues.pur bread was chewy and stale I've never had bad bread in a subway before. The tables were filthy and sticky. The restaurant was hot. I will not be going back there. No customer service

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