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Subway

3.9
(151 reviews)

Business Details

Fco 02, Brierley Hill, DUD
DY5 1SJ, United Kingdom
+44138478424
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantDeliSalad ShopAmerican RestaurantVegetarian RestaurantVegan RestaurantSubway
At your local Subway®, Fco 02, when we say you can Make It What You Want ®, we really mean it. Create your own sub, salad or wrap and fill it with everything that you love. Fancy something meaty but want to hold off on the olives? Sure. Want to turn up the heat with extra hot sauce? No problem. Want extra cheese on top of extra cheese? If that’s what you like! Choose from our delicious range of meats or plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and finished with a choice of our signature sauces. All Subway® stores are independently owned with talented Sandwich Artists™ ready to take your order in-store, for collection via our Subcard® app, or delivered straight to your home via our friends over at Just Eat, Uber Eats or Deliveroo. So go meaty, go plant-based, go spicy, go saucy, or just go ALL OUT.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughNot available

Location

Subway
Fco 02, Brierley Hill, DUD
DY5 1SJ, United Kingdom

Hours

Monday9:00 AM - 9:30 PM
Tuesday9:00 AM - 9:30 PM
Wednesday9:00 AM - 9:30 PM
Thursday9:00 AM - 9:30 PM
Friday9:00 AM - 9:30 PM
Saturday9:00 AM - 9:30 PM
Sunday10:00 AM - 6:30 PM

Menu

1 menu · 164 items

Explore offerings from Subway on Fco 02 in Brierley Hill, with popular hot drinks, cookies, cookies & treats, and crisps available at this location.

Subway 48259-0 Menu en-GB

164 items

Reviews

3.9
151 reviews
5 stars
72
4 stars
32
3 stars
26
2 stars
6
1 star
15
  • NK
    N Kripe
    Jul 10, 2026
    1.0
    Extremely disappointed with the customer service at this Subway. The manager on shift was shockingly rude, dismissive, and showed a complete lack of basic customer service skills. Instead of trying to help or even speaking politely, she responded with attitude and made a simple request feel like a problem. All I asked was for my wrap to be heated before the salad was added, because I didn’t want hot, wilted salad. This was not a complicated request, yet the manager refused and insisted that they have “their own rules” and “this is how we do it”. The way she spoke to me was completely unnecessary and unprofessional. What was even more disappointing was seeing another staff member copy the same attitude instead of trying to provide a better experience. A manager should set an example for the team, not create an environment where poor customer service becomes normal. Customers should not be made to feel like an inconvenience for making a simple request. If a request cannot be done, it can be explained respectfully — there is no excuse for rudeness or speaking down to people. This experience has really changed my opinion of this Subway, and I hope higher management takes customer service training seriously at this location. have also contacted Subway’s customer support/higher management regarding this experience because I believe this needs to be addressed. This is not just about a wrap — it is about the way customers are spoken to and treated. I have visited many other Subway locations and every other store I have been to has been happy to heat the wrap first and then add the salad afterwards. This is the only Subway where I have been refused and spoken to in such a rude and dismissive way. I hope this is looked into properly, especially the attitude and customer service standards from the manager on shift.
  • KW
    Kevin wilson
    Mar 22, 2026
    5.0
    Best subs around
  • LB
    Leon Barnfield
    May 17, 2020
    5.0
    Great service. The girls who made my sandwich today were so friendly and knowledgeable. They respected my dietary requirements and made the sandwich to perfection. I will definitely be coming back here again

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Certified August 16, 2026Yext Knowledge Graph
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