McDonald's

Reviews

• SM

  Shirley Mccluggage

  3 days ago
  5.0
  Nice clean restaurant. Staff very helpful and good parking available.
• HP

  Harvey Payne

  Jun 18, 2026
  2.0
  Dear McDonald's/Just Eat Customer Service, I am writing to express my disappointment with my recent order. I specifically requested plain burgers with no pickles, yet my burgers arrived with pickles on them. Additionally, the nuggets I received were cold, which made the meal quite unpleasant. I expect better quality and attention to detail when ordering, and I hope you can address this issue to improve your service in the future. Thank you for your understanding. Sincerely, Ben.
• BS

  Bhavarth Shah

  Jun 16, 2026
  1.0
  Disappointing Experience This was one of the worst McDonald's experiences I have had. The restaurant was poorly maintained, with empty hand wash dispensers in the toilets, dirty floors, and outdoor tables left covered with rubbish and leftover food from previous customers. Staff were informed about the cleanliness issues, but no action was taken. The customer service was equally disappointing. Staff appeared more interested in talking amongst themselves than helping customers, and there was very little urgency when concerns were raised. We ordered McPlant burgers with extra patties and paid for the upgrade, but the burgers arrived with only a single patty. After speaking to staff and then the manager, the missing patty was added, but the food had already gone cold. A fresh replacement should have been provided instead. As a family customer, I was also disappointed that there were no child-friendly activities such as colouring sheets or activity packs, which are available in many other McDonald's restaurants. I did not spend my time arguing with staff because I was extremely hungry and still had a five-hour drive ahead of me. Apart from mentioning the empty hand wash and cleanliness issues, I simply ate my meal and left. However, I feel it is important that senior management are made aware of these problems. Overall, poor cleanliness, incorrect food preparation, cold food, and poor customer service made this a very disappointing visit. I hope management reviews these issues and takes action to improve standards for future customers.
• EH

  Eilidh Harrison

  Jun 9, 2026
  1.0
  waited forever for 2 drinks. staff focusing on drive through and seemed like they didn’t know what they were doing
• SF

  shyanna fleming

  Jun 6, 2026
  1.0
  I ordered from mcdonald’s and one of the raspberry sprites tasted horrible and was discoloured, my mayo chicken also only had one singular piece of lettuce on it, there was no dips when i ordered dips and also the brownie that i ordered was out of date today😡

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