McDonald's

Reviews

• BB

  Buddy

  5 days ago
  5.0
  This is the best mcdonalds on planet earth! no exaggeration, ive been everywhere. Irish/British beef, great table service and incredible give aways. Ate 5 big mac meals just for the free grinch socks at Christmas!
• BS

  Bhavarth Shah

  Jun 16, 2026
  1.0
  Very Disappointing Experience This was one of the worst McDonald's experiences I have had. The restaurant was poorly maintained, with empty hand wash dispensers in the toilets, dirty floors, and outdoor tables left covered with rubbish and leftover food from previous customers. Staff were informed about the cleanliness issues, but no action was taken. The customer service was equally disappointing. Staff appeared more interested in talking amongst themselves than helping customers, and there was very little urgency when concerns were raised. We ordered McPlant burgers with extra patties and paid for the upgrade, but the burgers arrived with only a single patty. After speaking to staff and then the manager, the missing patty was added, but the food had already gone cold. A fresh replacement should have been provided instead. As a family customer, I was also disappointed that there were no child-friendly activities such as colouring sheets or activity packs, which are available in many other McDonald's restaurants. I did not spend my time arguing with staff because I was extremely hungry and still had a five-hour drive ahead of me. Apart from mentioning the empty hand wash and cleanliness issues, I simply ate my meal and left. However, I feel it is important that senior management are made aware of these problems. Overall, poor cleanliness, incorrect food preparation, cold food, and poor customer service made this a very disappointing visit. I hope management reviews these issues and takes action to improve standards for future customers.
• GG

  Glen

  Jun 14, 2026
  1.0
  Fast food? This place makes you wait awful wait times. The drive thru is a shambles they tell you to park around the corner so their stats don’t look bad
• LL

  Lily

  Jun 3, 2026
  3.0
  went here with my friend today, absolutely outrageous atmosphere dirty tables everywhere, service was alright polite and friendly and the food was great just forgot my chips the first time round but was good, definitely will be coming back but not sitting in!! clean better mcdonald’s!!!!
• MM

  MK

  May 29, 2026
  5.0
  McDonald’s Coleraine is consistently excellent. The food is always fresh, hot, and made to a high standard, which is something you can really rely on every visit. On the rare occasion there’s been a mistake with an order, the staff have sorted it out immediately without any hassle. The team are always pleasant, friendly, and professional, making the overall experience even better. Great service and quality every time - highly recommended.

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