The Cross Keys pub & restaurant, in the heart of Sherborne, offers delicious locally sourced food and drinks, plus luxury accommodation. It's the perfect place to eat, drink and stay in Sherborne.
Food is served in a friendly, casual restaurant with trendy decor. There is a cosy bar, fireplace and a private courtyard.
All rooms have been recently refurbished with contemporary decor, each with en suite bathrooms, free Wi-Fi, smart TVs and an Alexa, plus tea and coffee making facilities. Full English or continental breakfast is included.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.