A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What types of products does Waitrose & Partners in Poundbury offer?
Waitrose & Partners in Poundbury offers fresh organic produce, quality groceries including own-brand items, household staples, personal care products, and more.
What are the opening hours of Waitrose & Partners Poundbury?
The store is open Monday to Saturday from 8:00 AM to 9:00 PM, Sundays from 10:00 AM to 4:00 PM, with some variations during holidays.
How does the Click & Collect service work at Waitrose & Partners Poundbury?
You or a representative over 18 can collect your Click & Collect order using the order confirmation number and valid ID. Approach the partner at the welcome desk or store entrance for assistance.
Is there a rewards programme available at Waitrose & Partners Poundbury?
Yes, the myWaitrose membership offers benefits like free hot drinks, exclusive savings, personalized vouchers, and free Waitrose magazines.
Does Waitrose & Partners Poundbury sell vegan products?
Yes, the store provides a wide selection of vegan lines, including their own PlantLiving range.
Can I pay a parking charge notice at Waitrose & Partners Poundbury?
Payment instructions depend on the notice received. For Britannia parking notices, payment is accepted via the Britannia website, phone, or post with the remittance slip.
What recycling options are available at Waitrose & Partners Poundbury?
The store offers recycling for electronics, plastic bags, and batteries.
What nearby places can I visit after shopping at Waitrose & Partners Poundbury?
After shopping, you can visit Queen Mother Square, a nearby public plaza and landmark, or relax at Monart Spa Poundbury for beauty and wellness services.
How can nearby businesses like Waite & Rose Café complement my visit to Waitrose & Partners Poundbury?
You can enjoy beverages and light refreshments at Waite & Rose Café, located near Waitrose & Partners, making it convenient to grab a drink before or after shopping.
Are there specialty food shops near Waitrose & Partners Poundbury?
Yes, nearby specialty shops include Brace of Butchers for meat and delicatessen items and The Dorset Wine Company for a selection of wines and liquors.
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