A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What are the opening hours of Waitrose & Partners in Gillingham?
The store is open Monday to Friday from 8:00 to 21:00, Saturday from 8:00 to 20:00, and Sunday from 10:00 to 16:00. Holiday hours may vary, so please check the website for specific dates.
Does Waitrose & Partners offer delivery service and what are the delivery hours?
Yes, delivery is available daily from 07:00 to 22:00. You can order online through their delivery website.
How can I collect my Waitrose Click & Collect order?
An adult over 18, such as yourself, a family member, friend, or volunteer, can collect your Click & Collect order by presenting the order confirmation number and a valid ID like a debit/credit card, passport, driving licence, or utility bill. Upon arrival, approach the Partner at the welcome desk or store entrance for assistance.
What types of products are sold at Waitrose & Partners Gillingham?
The store specializes in fresh organic produce, quality groceries including a wide range of own-brand items, groceries, household staples, toiletries, and various brand products like Innocent, Heinz, Lurpak, Coca-Cola, and Cadbury's.
Is there a rewards program available at Waitrose & Partners?
Yes, myWaitrose membership offers benefits such as free hot drinks, exclusive savings, personalized vouchers, free magazines, and more. You can sign up on their website.
Does the Waitrose & Partners store have facilities for disabled customers and families?
Yes, the store provides customer toilets, baby change facilities, disabled and parent/child car parking, assistant dogs welcome, wheelchair trolleys, packing assistance, and a carry to car service.
Are there options for dining or coffee near Waitrose & Partners in Gillingham?
Yes, nearby places include Waite & Rose Café and Costa Express coffee shop, perfect for grabbing a meal or coffee before or after shopping.
Where can I do my dry cleaning near Waitrose & Partners?
Johnson Cleaners, a local dry cleaning service, is nearby and convenient for customers visiting Waitrose & Partners.
What leisure or cultural spots are close to Waitrose & Partners?
Gillingham Library and Gillingham Town Meadow park are nearby, ideal for visits before or after grocery shopping to enjoy some community and outdoor time.
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