Gourdie Croft Beefeater

Reviews

• SR

  steven rowlands

  Jun 7, 2026
  1.0
  Our issues began Saturday during the England Under-19 Ice Hockey Tournament. After being seated for dinner, the manager was immediately rude — interrupting my food order mid-way to serve another customer simply because I paused briefly. He never checked on us during the meal, and it became clear leaving his shift was the priority. I let this go and said nothing. The following morning at prepaid breakfast, the same manager was on shift. My booking covered two rooms; my son had already used one room’s breakfast with his hockey team, which apparently caused a problem. Despite this, we gave both room numbers and were told to sit anywhere. As we walked three paces toward the seating area, the manager muttered under his breath — clearly audible — “just walk away whilst I’m talking to you then.” Given we had been told to sit down, I turned and asked him to repeat himself. He did. When I challenged his attitude and referenced the previous evening’s behaviour, I was told to leave the restaurant and would not be served breakfast. I proceeded to the Premier Inn reception and requested a full refund, where I was informed the restaurant is closing in September. With management of this standard, that is entirely unsurprising. This treatment of paying guests is absolutely unacceptable, and I will not be the only customer making a formal complaint.
• HB

  Helen Brearley

  Jun 7, 2026
  1.0
  I have never been made to feel so unwelcome at a place that is a ‘hospitality’ establishment. The manager was downright rude, arrogant to the point of me actually wondering if he was being racist! Everything was too much trouble, leaving me open mouthed at his outbursts. Even my children are better behaved in a restaurant setting as paying guests! I hear this place is due to close. I wonder why???
• LG

  Laura Gaskell

  May 28, 2026
  2.0
  Came for breakfast this morning tastie pastries but fried breakfast didnt live up to expectations, sausage were very firm bacon rashes were paper thin and a wirey hair was was found on my partners second plate of food ,altho the staff re-cooked a second plate it put my partner off and was unable to Finnish the plate.This of course made it look like I ordered to much food and wasted most of the second plate ,however 2 plates are usually very easy for my partner, but on this occasion I was simply put off my food from the hair on my original 2nd plate, when trying to explain to staff why I was unable to Finnish the second plate ,I was told "its ok rookie error" with a smirk, if this comment was referring to me being unable to Finnish the second plate I find this to be quite rude ,as I was put off from eating further due to finding a hair on my food and if this comment was referring to the hair being in the food as a rookie error by the chef then I find this to be unprofessional. Disbite leaving here with a full tummy the thought of the food and the hair combined has made us both feel really sick ,had the sausages been less firm and the bacon been thicker and the staff making out like they wanted to be there and less hair in my partners food ,our experience would have been so much better ,but unfortunately we shall not be returning.
• SG

  Sam The Guide

  May 28, 2026
  2.0
  Beef Eater located in the outskirts of Dundee closer to Tay Bridge Booked with premier inn unlimited breakfast but only continental breakfast is available on the table. Unlimited cooked breakfast is not available as buffet needs to be ordered specially. Staff are very rude & not helpful at the waiter or the branch manager walks in takes the order without mentioning anything. He brings the croissants from the kitchen & replenishes the tray with his hands without using a tongue. Food & hygiene is a question in this place
• SP

  Sharon Phinn

  May 24, 2026
  2.0
  To start with we were disappointed that we were unable to download discount vouchers. Next we were very disappointed to find out Sunday lunch was unavailable as there was no signs notifying customers this and on a Sunday that is the type of meal people are looking for. Next was food itself. Gammon is very fatty. Also, we know that things are getting dearer and smaller but we would not have given a child something as small as the piece of chicken that was cooked for chicken melt. Last time we received this as a meal at a Beefeater it was served as a chicken breast. This time it looked as if the breast had been sliced 3 or 4 times before serving. Could get unlimited buffet (which would have included Sunday lunch) and desserts including unlimited soft drinks elsewhere for less than what was paid here. Do not we will eat out a beefeater again. Sorry unable to take photos as phone was needing charged