At T. A. Francis & Son, every loaf pie and cake tells a story of four generations of passion for baking. Our tradition of quality, local ingredients, and handcrafted goodness is what makes us stand out. Whether you're in the mood for a classic Scotch pie, freshly brewed coffee, or a custom cake for a special occasion, we've got something delicious waiting for you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.