Costcutter - Queen Street, Newton Abbott

Reviews

• JW

  Joe Warriner

  Jun 18, 2026
  1.0
  Claimed their pay point was "broken" so can't issue an IDP. The poor attitude from the staff makes me believe that they just can't be bothered!
• SM

  Sal Morrison

  Apr 15, 2026
  1.0
  No stars would be better, absolutely shocking customer service…. Rude and very dismissive when being asked about purchasing an IDP. They are listed on the Uk Government website as an issuer but only when it suits the manager who only seams to work an four hour shift to issue an IDP according to staff so don’t bother. Go straight to Carters Watcombe fantastic service and so helpful.
• DR

  David Randall

  Oct 3, 2024
  1.0
  Costcutter Supermarkets Group is an embarrassment to Newton Abbot. They are operating the town's main post office under contract from Post Office Ltd. Due to an oppressive working culture, most of the post office staff have recently resigned, forcing the post office to effectively close, except for the small post office counter on the main shop counter. Costcutter took on the contract from the post office with an agreement that they would provide adequate post office services to the people of Newton Abbot. They have not done this and now have a post office which is open from 9 am to 3 pm and only has 1 temporary counter, which is not fit for purpose. Costcutter has taken a 7-counter post office down to a single counter and does not have staff to operate it. With Christmas coming, avoiding this store would be a good idea. As a matter of urgency, Post Office Ltd needs to strip Costcutter of their contract and find new premises in Newton Abbot to operate from as this cannot be allowed to go on.
• AC

  Amanda Cattran

  Feb 10, 2024
  5.0
  Cannot praise this store enough..when I had called all other stores local to myself to get hold of an urgent need to keep our electric supply ..EDF were no use as all.. a lovely lady called Star ..called me back and supplied what I needed .she didn't have to do this and if I could I would supply her with over a 100 stars for excellent customer servic and her genuine caring nature... Thank you Star ... You are an actual ⭐...
• MC

  Mike Coates

  Jul 25, 2019
  4.0
  Very much like a 7/11 store, instead of a supermarket