Burger King

Reviews

• AM

  Aria Mike

  2 days ago
  1.0
  This is last time I use this branch in Derby wyvern on 12th of october . I used the deive through, The chap who took my order was respectable. The price was high for single whooper meal, food was cold, the drink ( coke) was awful !!! It wasnt test of coke at all. They charging high and not providing a genuine brands test. I never provided a recipt or napkins with my food. This is theird awful experience in this branch ( but last one). I am a huge fan of burger king and always order in other cities and enjoy that but Derby branch !??? No more unless the new management take over. I am wonder if there is anyone to chase this branch and bring the quality and customer service to standard or not.
• JS

  Jordan Swift

  Sep 22, 2026
  1.0
  Dire experience. Ordered double cheeseburger meal and a side of chicken tenders. The chicken tenders somehow cost £6.49 for three. Bit steep but maybe they were good. My friend and I completed our orders within 10 seconds of each other. Mine took an extra 10 minutes. There wasn't a visible shortage of staff, not was the restaurant busy. While I waited I was treated to the sight of the staff eating while they prepared food in the kitchen. No gloves or anything either. So thanks for that second hand kiss. Got my food and the chicken tenders were somehow both dry, and tasted like they'd been marinated in cold bbq sauce all day. The burger was also tepid at best - leading my to believe it was ready way before the tenders. When finished, I took my tray to the bins intending to separate the rubbish like a good little boy. But the entire bin section and table next to it were absolutely covered in rubbish. It was repulsive. If I saw in on the way in, I'd have walked straight back out. At least it was easy to park.
• JB

  Joshua Barrow

  Sep 20, 2026
  1.0
  Unfortunately, this was a disappointing experience and fell well below the standard I would expect from Burger King. The wait time was particularly poor, with approximately 20 minutes passing before the food was ready. When the food eventually arrived, it was cold, which made the long wait even more frustrating. There were also issues with the ordering process. The O2 Priority code I had was not accepted at the self-service till, meaning I had to seek assistance from a member of staff. The lady serving on the till appeared unsure of what she was doing, and unfortunately, her colleagues did not seem particularly willing or able to assist her. Overall, the atmosphere among the staff came across as lacking energy and motivation, which was noticeable from a customer’s perspective. I appreciate that busy periods can be challenging, but the combination of a lengthy wait, problems with the ordering system, lack of support between colleagues and cold food made this a particularly poor experience. I hope the restaurant can address these issues, as there is considerable room for improvement in both customer service and food quality.
• AK

  Andrea Kiss

  Sep 19, 2026
  1.0
  So let talk about Karrie if i writing her correctly So sorry if not my bad but that not important She is extremely rude she has nothing to do there it was busy i understand just wanted to ask her a question and she told me that " can you not see i just started my shift "" 🤣🤣🤣 Like what the hell babes how the hell is know that u just started and even if I just wanted to ask a question Rude rude rude
• RB

  ryan blewitt

  Sep 17, 2026
  3.0
  We ordered a meal for a family of five. Unfortunately, there were a few issues with the order. We ordered a Double Whopper but received a single, paid extra for two dips but only received one, and ordered three ice creams but were only given one spoon. Once the team were made aware of the issues, they quickly replaced the missing/incorrect items and gave us what we had paid for, which was appreciated. Other than the above, the service was good. It was just the small things and a lack of attention to detail that let the team down on this occasion.