Poynton’s Butchers is a family‑run butcher in Conwy specialising in premium local Welsh lamb and Welsh beef. Our Llandudno and Old Colwyn shops offer a wide range of fresh Welsh meat, including handmade pies, traditional sausages, flavourful burgers, and our own cooked meats—all made with high‑quality local produce. Order online for fast, reliable local delivery of fresh Welsh produce from trusted Welsh suppliers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.