Country Pub, Restaurant and Small Hotel
We are the only pub and restaurant in the Carlisle area that serves steak on a stone. Customers cook their own steak at their table on a hot volcanic stone. We have a large beer garden and play area for children. Dogs are welcome both inside and outside. Food is home cooked using fresh, local, seasonal produce and our Sunday lunch was voted one of the 5 best sunday lunches in cumbria in 2025.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.