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About McDonald's 1 Dering Road Pontprennau.
Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 1 Dering Road Pontprennau and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more!
Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app.
Next time you’re looking for a treat, head to McDonald's 1 Dering Road Pontprennau . We look forward to serving you!
Incompetent staff in this place are rude. 1 scm made us wait for ages. No apologies . Then this large girl came with an attitude . She needs firing with the rest of the lot . The place is a joke
IJ
Igor Juszczak
Jun 20, 2026
1.0
I was there or didn't want to know l.I frequent that establishment solely in the early hours for breakfast, and a pattern is emerging where I'm consistently overlooked at the drive-through, compelling me to proceed to the window. What genuinely prompted me to pen this critique occurred today when, despite being the initial arrival, two other vehicles were attended to before me. Ultimately, I was obliged to approach the window, presumably because my presence went unnoticed or was deliberately disregarded.
MA
Marijke Appel
Jun 11, 2026
1.0
Hands down worst and rudest drive through service. Instead of saying pardon me or come through to the window I get
"I don't know what your on about"
This isn't the first time the rudeness has come up. Honestly, do better.
HT
Harold Tsui
May 31, 2026
1.0
I think McDonald should review the “Please collect” system.
Every time, the screen show my order is “Please collect”, actually it have to wait more than 5 minutes. Why can’t be honest? It’s really annoying. I have to worry about missing my orders. Come on. It can do better.
NW
Natalie Williams
May 23, 2026
1.0
Barely anyone sat inside. We went to the counter to be served as I wanted to add / remove bits from the meals, and I don't like doing that on the self-serve. Waited some time, then when a gentleman came up to us and I tried to place an order, he pointed us to the self-service area. I said that I needed to add / remove some bits and would like to do that in person. He walked off without a word and a lady came along and took the order while he stood there for a minute. Order placed we sat down. Observed the same gentleman vaguely potter about. When meal was ready and we took it to the table, I noticed that my order was wrong. I went to the desk and a lady and child were in front of me. We waited quite some time, with the same gentleman ignoring us as he vaguely pottered back and forth past the area. Finally, the lady in front started calling out for help, still ignored. She called out several times. Waited again for a few minutes. Must have been at the desk for more than 5 mins, keep in mind there was barely anyone inside the place eating. I advised my order for my veggie burger had an item missing. I was told that it was not in the order, I advised I had ordered it. I was told they could do another burger, but I was already aware my fries were probably really quite cold now, so I gave up and went back to eat. Veggie burger was greasy, and hours later, I still feel rubbish after eating it. When ordering we observed a customer stood there with his hand way down in his pants, a roll you own cigarette end on the till counter and an empty pack of cigarette lighters on the till counter. The third person that came to the desk finally removed it.
Place felt unsavoury, order was messed up, got ignored and had to wait a long time to be served both times at the till. We didn't like it at all and won't be back again.
Our breakfast menu is served until 11.00am.
In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.
What time is Lunch and Dinner served?
McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.
What is McDelivery®?
Need a night off cooking? Your favourites, delivered.
You can now order McDelivery® through the McDonald's app!
Order through the My McDonald’s app, Uber Eats or Just Eat and we’ll bring it to you.
What is MyMcDonald’s app?
This is your McDonald’s favourites, ordered your way.
You can order on McDonald's app for;
McDelivery® - Your favourites, delivered.
Order Ahead - Want to make your breakfast AND your 9am? Why not order ahead with the McDonald’s app?
Click & Serve - How about getting your McDonald’s favourites without even having to leave your car?
Table Service - How about a little bit of ‘me time’ with Table Service? Place your order through the app and let us come to you.
Drive-thru - Fancy a cheeky late-night win? Order before you set off and just share your generated code at the Drive-thru – simple!
What is MyMcDonald’s Rewards?
We are excited to be trialling our new Rewards program MyMcDonald’s Rewards in a number of selected restaurants. You can now earn points with every order and redeem them for rewards! Download the MyMcDonald’s app to get started.
Where can I find McDonald's Deals and Offers?
We love looking for ways to treat you, from student offers, to redeemable rewards in the My McDonald’s app.
Make it a McDonald’s Monday!
Give yourself a little lift each Monday with our weekly offer. T&Cs apply. This offer is only available for mobile orders. Pick-up via Drive-Thru, Click & Serve or Table Service… or get it delivered straight to your door!
How can I find out about working at McDonald’s?
At McDonald’s, we’re proud to employ great people who are passionate about their jobs. But they’re all different. Some want to improve their prospects. Others want a job that fits round their family life. And some just want to earn a bit of extra cash working with good, friendly people at a place where they can grow. Everyone who works here wants and needs different things. And no matter who you are, what you need and where you’re going, McDonald’s can be a part of it.
Find out more by visiting our website
Halal food at McDonald’s?
We’re always looking at ways to improve our product offering for customers, but at this time McDonald’s does not serve Halal Food.
What are the operating hours of McDonald's at 1 Dering Road, Pontprennau?
McDonald's at 1 Dering Road, Pontprennau is open 24 hours a day, every day of the week.
When is breakfast served at this McDonald's location?
Breakfast is served until 11:00 AM. At 24-hour locations, breakfast starts at 5:00 AM. For other locations, breakfast is served from opening until 11:00 AM.
What payment methods are accepted at McDonald's 1 Dering Road?
This location accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Maestro, MasterCard, and Visa.
Does McDonald's at Pontprennau offer delivery and pickup services?
Yes, this McDonald's offers in-store pickup and delivery services.
What services does McDonald's 1 Dering Road provide to enhance the customer experience?
They offer Drive-Thru, Mobile Offers, Mobile Ordering, and WiFi services for customer convenience.
Can I order McDonald's ahead using an app for this location?
Yes, you can use the MyMcDonald's app to check offers and order your food ahead for pickup or delivery.
Are there other McDonald's locations near the 1 Dering Road McDonald's?
Yes, several other McDonald's restaurants are nearby in the area, offering convenient options for customers.
What nearby retail stores can I visit when at McDonald's Pontprennau?
Nearby retail stores include ScS – Sofa Carpet Specialist, Natuzzi Editions Cardiff Gates, DFS, and TradePoint Cardiff Gate within Cardiff Gate Retail Park.
Is there a petrol station near McDonald's at Cardiff Gate Retail Park?
Yes, there are several Asda Petrol Stations nearby where you can fuel your vehicle before or after visiting McDonald's.
Does this McDonald's welcome families and have accessibility features?
Yes, McDonald's Pontprennau welcomes families and has wheelchair accessible entrance, parking, seating, and restrooms.
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