This profile is uncertified and using publicly sourced data
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Business Details
About
Coffee Shop
Citizen Coffee aims to serve delicious speciality coffee that showcases and honours the hard work put in from everyone in the supply chain from the farmers to the roasters. We also offer a wide range of cold drinks, iced drinks, teas and ‘the best hot chocolate in Cardiff’ there is something for everyone!
Location
Citizen Coffee
Church Of St. Andrew & St. Teilo Woodville Road, Cathays, CRF
CF24 4DX, United Kingdom
Hours
Monday9:30 AM - 3:30 PM
Tuesday9:30 AM - 3:30 PM
Wednesday9:30 AM - 3:30 PM
Thursday9:30 AM - 3:30 PM
FridayClosed
SaturdayClosed
Sunday10:30 AM - 11:30 AM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.