A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What type of products does Waitrose & Partners in Pontprennau offer?
Waitrose & Partners offers fresh organic produce, quality groceries including own-brand items, household staples, toiletries, and a variety of branded products such as Innocent, Heinz, Cadbury's, and more.
What are the opening hours of Waitrose & Partners Pontprennau?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sundays from 10:00 AM to 4:00 PM. Hours may vary on holidays.
Does Waitrose & Partners Pontprennau offer delivery services?
Yes, delivery service is available with hours from 6:00 AM to around 10:15 PM on weekdays and until approximately 10:00 PM on weekends. You can order online via their delivery URL.
How can I collect my Click & Collect order at Waitrose & Partners?
You or an authorized person over 18 with order confirmation and ID can collect your order at the welcome desk or store entrance. Remember to bring your own carrier bags.
Is there a rewards program available at Waitrose & Partners Pontprennau?
Yes, myWaitrose membership offers benefits like free hot drinks, exclusive savings, personalized vouchers, and free magazines. Sign up on their website.
Does Waitrose & Partners Pontprennau sell vegan products?
Yes, the store offers a wide selection of vegan products, including their own PlantLiving range.
What accessibility and customer services does Waitrose & Partners Pontprennau provide?
Services include customer toilets, baby change facilities, car park with disabled and parent/child spaces, cash point, coffee machine, lottery counter, packing assistance, and wheelchair trolleys.
What is a nearby cafe where I can relax before or after shopping at Waitrose Pontprennau?
Waitrose Cafe Pontprennau is nearby, offering coffee, smoothies, and a relaxing environment for visitors before or after shopping.
Are there local financial services near Waitrose Pontprennau if I need them?
Yes, Barclays Partner Finance and First Plus Financial Group are nearby financial service providers that can assist customers in the area.
If I need gym or fitness training near Waitrose Pontprennau, where can I go?
Nearby fitness options include Fitness Academy Wales, GymVision, Train with Winnie, Candice Weymouth Personal Training, and Curves for various fitness and training needs.
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