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McDonald's

3.6
(2,460 reviews)

Business Details

12/14 Queen Street, Cardiff, CRF
CF10 2BU, United Kingdom
+44 2920 222604
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's 12/14 Queen Street Cardiff. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 12/14 Queen Street Cardiff and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's 12/14 Queen Street Cardiff . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
12/14 Queen Street, Cardiff, CRF
CF10 2BU, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
Wednesday5:00 AM - 10:00 PM
Thursday6:00 AM - 5:00 AM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

3.6
2,460 reviews
5 stars
893
4 stars
568
3 stars
435
2 stars
168
1 star
396
  • MC
    M Chami
    5 days ago
    1.0
    Not happy at all kitchen was half cook fresh blood on it. we just bin it
  • AM
    Alex MB
    Sep 25, 2026
    3.0
    they put pickles in my burger when i SPECIFFIALLY PUT NO PICKLES
  • TC
    Tahmid Chowdhury
    Sep 2, 2026
    1.0
    The 1 star review only for the Security called Abdullah .Very unprofessional and rude behaviour while i collect my food .I was rushing to collect my food and leave ASAP.He stopped me and started abusing and also came towards me very aggressively he wants to ban me from Mcdonalds,the reason i didnt talk to him while collecting food he tried to start conversation with me.How come Mcdonalds security be so unprofessional and disgusting??
  • LT
    Lok Man Edmond Tung
    Aug 30, 2026
    1.0
    Worst Mcdonald's experience ever, I ordered a breakfast at 9:45 and waited until 10:05 for the meal, more than 15 people waiting for their food but staffs inside the kitchen didnt gives a shit, walking around, making the food extremely slow, serving ticket by ticket every 4-5mins, some of them were 2 softdrinks or one single muffin. Im a chef myself and Im running a kitchen with way less staff, giving 10 times better performance then this place.
  • SD
    Sophie Donovan
    Aug 15, 2026
    1.0
    My three-year-old needed to use the toilet, so we briefly left our table. We had only been gone for less than two minutes, and I had deliberately left the table looking as though we were still using it. When we returned, our entire table had been cleared. My son’s toy had been taken, and his unfinished food had also been removed. When I asked a member of staff what had happened, I was simply told, “I don’t know, my colleague took it.” There was no apology or attempt to resolve the situation. My son became very upset because his toy and food were gone, and I found the whole situation incredibly frustrating, particularly given how little time we had been away. What also concerned me during our visit was the behaviour of one of the managers. While I was collecting our food, I witnessed a manager shouting and screaming at members of staff and speaking to them in a very disrespectful and unpleasant manner. As a customer, it was extremely uncomfortable to witness, especially with children present. Overall, the way this situation was handled, combined with what I witnessed from the management, left a very poor impression. I would appreciate an explanation as to why our table was cleared so quickly when it was clearly still occupied, and I would also like my concerns about the way staff were treated to be taken seriously. I hope this can be addressed appropriately, as this was a very disappointing experience.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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