Giovanni’s in the Bay is part of Giovanni’s Restaurant Group. Established in 1983 we have a strong history of authentic Italian cuisine and pre-theatre dining. Having served many celebrities and recognisable faces over the years, you never know who is going pop in!
Join us by booking now and be a part of the longest established independent Italian family-run restaurant in Wales.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.