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Subway

3.1
(223 reviews)
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Business Details

Unit 3C, The Creation Centre, Truro, CON
TR1 2LL, United Kingdom
+44 1872 271814
http://www.subway.com
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About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantDeliSalad ShopAmerican RestaurantVegetarian RestaurantVegan RestaurantSubway
At your local Subway®, Unit 3C, The Creation Centre, when we say you can Make It What You Want ®, we really mean it. Create your own sub, salad or wrap and fill it with everything that you love. Fancy something meaty but want to hold off on the olives? Sure. Want to turn up the heat with extra hot sauce? No problem. Want extra cheese on top of extra cheese? If that’s what you like! Choose from our delicious range of meats or plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and finished with a choice of our signature sauces. All Subway® stores are independently owned with talented Sandwich Artists™ ready to take your order in-store, for collection via our Subcard® app, or delivered straight to your home via our friends over at Just Eat, Uber Eats or Deliveroo. So go meaty, go plant-based, go spicy, go saucy, or just go ALL OUT.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughNot available

Location

Subway
Unit 3C, The Creation Centre, Truro, CON
TR1 2LL, United Kingdom

Hours

Monday7:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday8:00 AM - 10:00 PM

Menu

1 menu · 185 items

Explore offerings from Subway on Unit 3C, The Creation Centre in Truro, with popular hot drinks, submelts®, cookies, and kids packs available at this location.

Subway 43373-0 Menu en-GB

185 items

Reviews

3.1
223 reviews
5 stars
80
4 stars
31
3 stars
21
2 stars
14
1 star
77
  • GF
    Gareth Fletcher
    2 days ago
    5.0
    Great service
  • MK
    Marcin Kazmierski
    Sep 4, 2026
    5.0
    Stopped by Subway Back Quay and had a really enjoyable visit. The sandwich was fresh, full of flavour and made just the way I like it. The staff were polite, friendly and clearly took pride in what they were doing. Quick service, fresh food and a welcoming atmosphere — exactly what you want when grabbing a bite. Great job, Back Quay!
  • AB
    Alice Bosworth
    Aug 20, 2026
    1.0
    Ask for vegan and gave me someone’s order knowing I told them my allergies. Service is very poor, the lady who was working (unsure on name but she’s posted on Truro community page via facebook) she was so so rude and giving me attitude. Atmosphere is also very poor, messy floor, rubbish everywhere, tables dirty and bins are always full
  • RS
    Rob Scott
    Aug 20, 2026
    1.0
    Hands down the rudest staff I've ever encountered. Disgusting attitude from the so-called manager, demonstrating a complete lack of customer care and a "holier than thou" attitude. Place was a mess with the staff, and I quote "Too busy to clean the tables, here take a napkin and just do it yourself." Sandwich it's self tasted fine but there was no care put in to making it at all. Last time I'll be visiting this Subway. It used to be so good but it and the staff have gone downhill in the last year or som
  • VC
    Victoria charlie
    Aug 20, 2026
    1.0
    Appalling experience at Subway Truro I visited the Subway in Truro while on holiday in Cornwall and unfortunately had one of the worst customer service experiences I’ve ever encountered at a Subway. When I walked in, I witnessed two customers being spoken to in what I felt was an extremely rude and disrespectful manner by the member of staff serving. After those customers left, I was treated in much the same way. The staff member was also speaking to her colleague Cameron in what I felt was an unacceptable manner. While preparing my food, she appeared to have very little care or attention, was chewing gum over the food and continued speaking to me in a disrespectful manner. I eventually told her that I felt her attitude was completely unacceptable and that she should consider changing the way she was treating customers. Her response was to shrug her shoulders and say, “I don’t care.” I paid for the food and left, but when I opened it I was extremely disappointed with its presentation. The bread appeared stale and, in my opinion, the food was completely unacceptable. I took photographs of both the food and the member of staff involved. I then returned to the store and asked for a refund. At this point, I was told that I would not be refunded unless I deleted the photograph I had taken. She then said, “If you post anything, watch what happens.” I have video evidence of this interaction. The situation then escalated further, with another member of staff, Chelsea, coming out and speaking to me. They then went away and asked Cameron to come out and get involved. From what I could see, Cameron clearly did not want to get involved in the situation. What makes this even more disappointing is that after leaving the store, I looked through previous reviews of this Subway. Many of the reviews appear to raise concerns about the same staff members and similar issues with customer service and attitude. If these concerns have repeatedly been raised by customers, it is extremely disappointing to see that, from my experience, nothing appears to have changed. I came to Cornwall on holiday expecting a pleasant experience, not to be spoken to and treated in this way. Subway need to investigate what happened at this branch and look seriously at the way customers are being treated. I have retained video evidence of the interaction and photographs of the food and the member of staff involved. I will be raising this directly with Subway and considering what further action may be appropriate under the Consumer Rights Act 2015. Subway — please investigate this properly. This is not the standard of service customers should be receiving.
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