Tesco Superstore

Reviews

• BD

  Barrie Duncan

  Jul 27, 2026
  1.0
  Complete waste of time shopping here there is never enough staff to serve customers.
• NR

  Noorina R

  Jul 22, 2026
  5.0
  Great superstore in St Ives with plenty of free parking, making it a convenient stop before heading into town. The store is clean, well laid out and has a wide range of groceries, fresh produce and holiday essentials. Shelves were well stocked, staff were friendly, and checkout was quick. A much less stressful shopping experience than trying to navigate the smaller shops in the centre. Definitely worth a visit if you're staying nearby or passing through.
• GS

  Graham Smith

  Jul 7, 2026
  5.0
  Always use this store when in the area..
• AK

  Andreas Kühme

  Jul 2, 2026
  5.0
  Hier gibt es alles was man zum Leben braucht! Sehr gute kostenlose Parkmöglichkeiten!
• CH

  CAMILA LIZCANO HERRERA

  Jun 22, 2026
  1.0
  The cashier named Karen was absolutely rude and unprofessional. I was shopping at this supermarket just a few minutes ago and attempted to use a photo of my membership card because, unfortunately, the mobile signal in the store was poor and I was unable to access the app. Instead of politely explaining that the card could not be scanned from a photo, Karen immediately displayed a rude and dismissive attitude. I should also point out that I have never experienced this issue at any other Tesco store before. I tried to ignore her behavior and avoid any confrontation. However, she continued by pointing at me and telling my friend that I was being rude and that I did not understand, despite the fact that I had not said a single word to her. What makes this situation even more concerning is that my friend has a disability and must avoid stressful or upsetting situations because of their medical condition. Karen’s repeated comments and aggressive manner only escalated the situation unnecessarily. I intend to raise this matter with management because this type of behavior should not be tolerated. Customer service staff are expected to treat customers with respect and professionalism. If Karen is unwilling to treat people respectfully, then she should not be working in a customer-facing role. I would appreciate it if this incident could be investigated and addressed appropriately.

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