PubBarBed & BreakfastEvent VenueHotelLive Music VenueRestaurant
White Horse Inn is a friendly local pub in Launceston, Cornwall, offering hearty pub food, quality local ingredients, real ales, live music and a warm welcome for locals, families, visitors and well-behaved dogs. Part of the independent Barton Investors Group, the pub combines traditional hospitality with a relaxed, community feel. Guests can enjoy lunch, dinner, drinks at the bar, Sunday roasts, free on-site parking and accommodation for stays near Launceston and the A30.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.