Domino's Pizza - Helston

Reviews

• LC

  Liam Carlyon (KernowCarlyon / CPM)

  May 27, 2026
  5.0
  Great tasting food and the order was ready to collect within 10-15 minutes, what more to ask for, collected and back home digging in before the 2nd half of the football even kicked off, Ideal 👌🤌
• DL

  D Lee

  May 27, 2026
  1.0
  Food wasn’t delivered as the Airbnb we stayed in Porthleven doesn’t exists according to driver and the manager Rupert. Both Rupert and the driver were rude and insulting over the phone, offered no solution or refund. Rupert is also not the manager, just impersonating him For the call. Horrendous service!
• LW

  Lucy Winterton

  May 8, 2026
  5.0
  My friends and I visited dominos on flora day as we were in dire need of food to soak up our merriness. We were served by Sam, Ian and Mundip who were absolutely wonderful and brought so much fun to everyone in the restaurant. My friend really needed to use the toilet and they let her use it if she shouted the dominos slogan! Domino hoo hoo! They were so fun and friendly, we had a lovely experience and SUCH a good pizza! 10/10 I love them
• GD

  Gareth Dixon

  Feb 28, 2026
  1.0
  Possibly the worst food I’ve ever ordered stone cold under cooked fries and soggy chicken
• RM

  Roo Mackenzie

  Feb 1, 2026
  1.0
  I have had two genuinely unacceptable experiences with Domino’s Helston, both involving serious food quality issues and extremely poor customer service. On the first occasion, we received a pizza with a large, visible hair baked into it. The hair clearly did not belong to either myself or my partner. When I phoned the store, the woman I spoke to was immediately rude and accused me of lying. I sent photographic evidence, which she dismissed as “not realistic enough.” I even offered to bring the pizza into the store, but instead of handling the situation professionally or giving the benefit of the doubt, she continued to argue and accuse me of dishonesty. She then offered to refund only one pizza, despite us having ordered and paid for two. This would have left one of us without food or both of us with an incomplete meal. As the experience had been completely ruined, a full refund so we could reorder properly would have been the only reasonable solution. Nothing was resolved, and the interaction was handled appallingly by what appeared to be a manager. Despite this, we later gave the store another chance. Unfortunately, we received a pizza that was clearly undercooked — thick, raw dough that had not been properly baked. When I called to explain this, I was again accused of lying and told it “must be cooked” because the oven settings are automatic. I asked to raise a complaint and was told a manager would deal with it. No one ever contacted me. No apology, no explanation, no resolution. Mistakes in food service happen. What is unacceptable is repeatedly accusing customers of dishonesty, speaking rudely, and then completely ignoring complaints. This store has a serious issue with both quality control and customer service. I would strongly advise others to be cautious ordering from this location.