McDonald's

Reviews

• MT

  Michael Tierney

  1 day ago
  1.0
  How people can enjoy the long queues. Poor service long waiting times. Having to navigate an electronic ordering system that rivals a chess game between two Masters such as Garry Kasparov and Magnus Carlsen. Apart from that the food is probably the least appettising one could wish for. The cars are so numerous its like being on the M25 during peak rush hour traffic and to top it all if you drive into the carpark the only way out is through the long long queue which takes you past the ordering an serving points. I rest my case. Its probably a marmite situation you either love it or hate. In my case i will never go there again as long as i live.....
• LD

  Leah Davies

  2 days ago
  1.0
  absolutely terrible service, brought out the wrong food and when they gave me the right order it was all cold and soggy, half filled drinks, such a terrible establishment i don’t recommend going here and paying the crazy prices for low tier food.
• DW

  Damian Williams

  3 days ago
  1.0
  Chips were undercooked, pale and tasted like cardboard. Was very slow, and while we were waiting, we observed several drive through customers having to come into the store, and complain that their order was missing items, and they understandably requested that the whole order be prepared again, so that the items they already had, were not cold when the missing items were provided. This level of incompetence is causing food waste, lost time, and a waste of energy. It's incredibly harmful to the environment, never mind the business, and upsetting customers. I don't understand why they don't get it right the first time, you had one job ya know??
• MC

  mike c

  6 days ago
  5.0
  Poor service from staff. Prepared amd Cooked a massive order for police before my simple order and the. Ordered first. Was not happy at all. Prioritising people and food was burnt.
• JR

  Jas Richards

  Jun 10, 2026
  1.0
  Any fast food restaurant isnt exactly renowned for cleanliness, BUT the experience in this Llanelli mcdonalds on Monday was awful. I had nipped to the toilets and was met with humam excrement over the toilet seat. Having warned others who entered the bathroom, once finished I had requested to speak to the manager. I was told someone would be sent to clean them and left it at that. Later on I had overheard a customer approaching the counter to alert them that there was excrement over the toilet seat, although they hadn't realised in their rush to use the bathroom 😳 🤢 they weren't given an apology, no remorse, simply just a "why didnt you notice prior to using it?" Absolutely vile.

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