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McDonald's

3.9
(3,524 reviews)

Business Details

+44 1228 513309
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Kingstown Retail Park Carlisle. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Kingstown Retail Park Carlisle and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Kingstown Retail Park Carlisle . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Kingstown Retail Park, Carlisle, CMA
CA3 0ET, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

4 menus · 344 items

Explore offerings from McDonald's on Kingstown Retail Park in Carlisle, with popular whats new, burgers, mcnuggets and selects, and wraps and salads available at this location.

Menu

267 items

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Reviews

3.9
3,524 reviews
5 stars
1,503
4 stars
929
3 stars
580
2 stars
188
1 star
324
  • SL
    spikey louie
    4 days ago
    5.0
    Great food, impeccable service from Bruce!!
  • EK
    Ellie Kenny
    6 days ago
    1.0
    i was served by an incredibly rude member of staff. We accidentally forgot to alter one of our items on the app and kindly asked if we could have it changed when we got to the drive through kiosk. We were rudely told that it’s something we should do on our own, even though we explained it was just a mistake. When we got to the window the same member of staff told us to go to the bay to wait for our food, as they were cooking more of the food. When she delivered our food to the car she very abruptly shoved the bag through the window and stormed off. I would understand the member of staff’s attitude if we had done something but she was rude and made us feel very unwelcome over a small mistake we had made on the app.
  • NL
    Nil Long
    Jun 3, 2026
    1.0
    Drove through from Gretna on Wednesday 3/6/26 night, spending probably £7 on petrol for round trip. We had went on app and put our order in before leaving, waiting until we arrived near before entering and paying for it. It said it was open 24/7 as usual. We arrive to find traffic cones blocking the car park entrance, no sign or any explanation. We parked and walked across to see why our order had gone through but we couldn't get in. No staff visible, obviously hiding in back avoiding customers. Was a very simple sign saying "Closed for scheduled maintenance"!? Not a schedule the customers have access to however. And staff that do know the schedule obviously don't care if a disabled customer with chronic pain has to drive across the border wasting time, money, and experience pain, just to find out they've made absolutely NO effort to inform their customers they knew they would be shut. NO explanation. NO apology. Just money refunded without explanation on the app. Horrible treatment of loyal customers. Worst experience of ANY Macdonalds restaurant I've visited in the whole UK (and I've been to at least 50-60 all over the UK. Won't be back, will be going to BK instead...better customer service anyway.
  • BS
    Bryn Buck (Show Me A Sign)
    May 29, 2026
    5.0
    It's McDonald's, the food was for my son. But the staff on the drive thru were very friendly so I'd like to recognise that fact.
  • JF
    John Ford
    May 20, 2026
    1.0
    This place is probably the worst McDonald I’ve ever come to and what makes it really bad is it’s where I live, food is always cold and more to the point when you have special order it’s always wrong, remove cheese?it’s still there, how’s about no sauce? Nope it’s still there,this is not a one off, the amount of times I’ve arrived home and it’s wrong means the manager is not in control of its staff,yes I get a refund online but that’s not the point is it…

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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