This profile is uncertified and using publicly sourced data
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Business Details
About
Coffee Shop
Welcome to Klais Bistro!
We are a family-run bistro, known for our delicious homemade dishes, freshly baked cakes, and exceptional coffee. Our menu features seasonal specialties and classic favorites made with the finest ingredients.
By day, Klais is your cozy spot for a hearty breakfast, lunch, or afternoon treat. Our kitchen opens at 8.30AM and serves until 3 PM Monday to Friday and 4 PM on weekends. We offer evening events and private hire - keep an eye on our socials and contact us to book a private hire at info@klais.co.uk
Location
Klais coffee shop & bistro
351 Chester Rd, Ellesmere Port, CHW
CH66 3RG, United Kingdom
Hours
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.