While searching for a new space to continue our growing production of bakes, we learned that the shop directly across the road from our first shop on Bridge Street was available, and seemed to be an ideal fit to not only expand our kitchen resources, but offer a retail presence as well.
We have always sought to create as much as we can in-house – sourcing local, organic produce as well as showcasing our suppliers, and developing what we can offer in the most sustainable and considered way we possibly can are all incredibly important to us, as we always take into account our impact with every step.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.