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Greggs

4.1
(477 reviews)

Business Details

+44 1244 918741

About

BakeryGreggs
Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Greggs
9 Frodsham Street, Chester, CHW
CH1 3JJ, United Kingdom

Hours

Monday6:30 AM - 7:30 PM
Tuesday6:30 AM - 7:30 PM
Wednesday6:30 AM - 7:30 PM
Thursday6:30 AM - 7:30 PM
Friday6:30 AM - 7:30 PM
Saturday6:30 AM - 7:30 PM
Sunday9:00 AM - 5:00 PM

Menu

3 menus · 11 items

Explore offerings from Greggs on 9 Frodsham Street in Chester, with popular for allergen and nutritional information, visit www.greggs.com available at this location.

SANDWICHES & SALADS

2 items

SAVOURIES & BAKES

6 items

SWEET TREATS

3 items

Reviews

4.1
477 reviews
5 stars
255
4 stars
114
3 stars
55
2 stars
20
1 star
33
  • TT
    Todd T
    Jun 7, 2026
    5.0
    I wanted to take the time to recognise Ben Bryan for the outstanding customer service he provided during my visit to Greggs. From the moment I arrived, he was friendly, welcoming, and genuinely enthusiastic in helping customers. His positive attitude and professionalism really stood out and made a lasting impression. In a world where great customer service can sometimes be hard to find, Ben delivered one of the best customer service experiences I’ve had in a long time. He was approachable, polite, patient, and made every customer feel valued. It was clear that he takes real pride in his work and cares about providing an excellent experience for everyone who walks through the door. What impressed me most was how naturally he engaged with customers while remaining efficient and professional. He created a friendly atmosphere and represented Greggs exceptionally well. Team members like Ben are the reason customers keep coming back. Ben is a huge asset to your business and a real credit to Greggs. I hope this feedback is passed on to him and his management team, as outstanding employees deserve recognition. Thank you, Ben, for the fantastic service and for making my visit such a positive one. Keep up the great work! 👏👏👏
  • LH
    Lewis Hawksworth
    Jun 6, 2026
    1.0
    The attitude I got this morning was appalling. I requested two iced lattes, a breakfast baguette and a pastry. The tall slender guy with dark hair serving me basically made a gun gesture to his head on the sly and after making the sandwich and was making the drinks, he looked at me to pay but I said I hadn’t scanned the app yet. He rolled his eyes very obviously and sighed extremely loudly and was like “you can scan it whenever” in such a passive aggressive way. Usually when I go in I’m asked if I have the app, he didn’t do that. He’s served me before so he must have assumed I knew that but the attitude was not on and to be honest I didn’t deserve that.
  • CC
    Craig Carter
    May 29, 2026
    5.0
    It's good
  • NB
    Neil Brimage
    Mar 14, 2026
    1.0
    Awful, lazy staff. Huge queue and only 1 serving. One member of staff on his phone and another looked at the queue and walked off.
  • MK
    mike kent
    Mar 3, 2026
    1.0
    Full of palm oil

Frequently Asked Questions About Greggs

What are your opening times?

Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.

What happens to your leftover food?

We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations. This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes. In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve. We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.

Brand Certified Facts from Greggs

This information is certified by Greggs and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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