My mum ordered the breakfast and all her meat she got on the plate was raw I mean just killed the pig put it on the plate raw. Yet her beans were burnt. And we waited 45 minutes to get 3 meals. It shouldn't take 45 minutes to serve raw bland food
GC
Gabrielle Chadderton
Sep 21, 2026
Modern, clean, good service and delicious french toast.
RB
Rosa Barrie
Aug 11, 2026
The cafe is not user friendly to disabled customers on scooters. The space between tables and chairs is too tight, no way a scooter can pass.
Today, a new service staff Charlotte made my day. She was helpful, made an effort to clear the way for my scooter to reach a table. She also helped me to pay cash as I couldn't figure it out on screen.
She is just first class in every way, a credit and a great asset to tesco cafe.
I hope she will stay for a while, not resigning too soon. I must give her some encouragement to stay by getting her a bunch of flowers.
RL
Rosalina Lumas
Jul 25, 2026
This cafe has just been refurbished. The new cafe is installed with automatic order screen. I am a disabled person, using Tesco a mobility scooter visited the cafe today. It was impossible! The aisle between tables is so narrow and impassable with a scooter. I had no choice but asked for help. I also needed help using the screen for ordering food and drinks. A kind customer helped me to do so. Obviously the cafe didn't include customers with disability in their planning.
The food I ordered was chicken with sticky rice. It was disappointing - the rice not heated through, was HARD; the rest of the uncooked vegetables was served with no salad dressing, DRY and UNPALATABLE!
The new cafe is definitely not users friendly to the disabled people. Moreover, the lack of staff present in the cafe, makes it difficult to call for help. Apparently they are understaffed and they are behind the kitchen door, out of sight , unavailable to the customers.
Food is unsatisfactory and so is the layout of the cafe. The refurbishment brought nothing good but more inconvenience . I don't think that I would be coming again.
Rosa
KS
Katie Steele
Jun 15, 2026
There has been a change of staff. Used to enjoy bringing my toddler because the service was fast and the food was fine if you needed to grab something when you were out. Been really disappointed the last few times I’ve been- wait on service, quality of food coming out.. I’ve even had to go into the kitchen myself to bring our food out. I recently let a member of staff in the main supermarket know the concerns I had and that the lady working in the cafe needed help / an extra pair of hands and if she could let management know- she looked at me like she was unsure why I was telling her that (I explained customer service was too busy for me to wait to let them know) I have very little confidence my concerns were passed on.