Very disappointing experience 😡👎 The service was extremely poor and the food was far too overcooked. 🍗🔥 The quality was nowhere near what I expected, and the food was honestly difficult to enjoy. 😞
The staff were not very helpful, and the overall service felt slow and unprofessional. ⏳🙄 I expected much better service and food quality, but unfortunately, this visit was a complete disappointment. ❌
I hope the management takes this feedback seriously and works on improving both the food quality and customer service. 🙏⚠️ Definitely not the experience I was expecting, and I would think twice before visiting again. 😕
KS
kavuri venkata sai
Oct 6, 2026
Very disappointing service 😒😤. There was absolutely no speed of service, and I had to wait for a long time. When I asked the front staff member how long it would take, the response was simply, “I don’t know.” 🤦♂️🙄
That is really not the kind of customer service I expected. Customers deserve clear communication, better service, and at least an estimated waiting time. ⏳❌
Very poor experience overall. 😡👎🏻 Would definitely expect much better! 🚫
JG
Jyoti Galoria
Sep 24, 2026
We had a really bad experience here. We ordered chips and sat in the main dining area, where the chairs had been placed on the tables so we sat in one of the booth However, there were no signs or barriers saying that customers could not sit in that area, and nobody informed us when we collected our food.
While we were in the middle of eating, Mr Faheem approached us and told us we needed to move to another section. We politely explained that we were already eating and could not simply move halfway through our meal. He told us that we should have noticed the chairs on the tables.
Around 10 minutes later, he came over with a mop and bucket and told us to hurry up, saying, “We are only waiting for you.” It gave us the impression that he was in a rush to finish and go home rather than being concerned about providing good customer service.
When I asked to speak to a supervisor and asked about the complaints procedure, he was dismissive and said he didn’t know and that he only worked there. There was no attempt to help or deal with our complaint professionally.
Unfortunately, this isn’t the first poor experience we’ve had here. On a previous visit, we were asked to sit at dirty tables and, when we complained, we were told to clean them ourselves.
Customers should be treated with basic courtesy and respect. If an area is closed, there should be clear signs or staff should inform customers before they sit down and order.
Very poor customer service. Based on our experiences, we would not recommend this place
CJ
Calvin John
Sep 23, 2026
I bought 3 burger meals for me and my family, but the order was not placed and cash was gone from my account. I spoke with the manager in charge of that burger king and she told me the refund will be issued within a day and she made me order the food again. I haven’t got the refund and the staffs at this burger king was really rude and making jokes on us all. These shop is full of cunning people trying to use you. If you are looking for a place to pullout with your family please stay away from here.
They messed our order up and gave parts of it to other customers.
Whilst we understand that mistakes happen, this actually happened twice in a row, so we ended up waiting ages.
However, it was rectified eventually.
Unfortunately, when customers have been on a long road trip and are hungry and tired, this experience is unfortunate.
The restaurant was not the cleanest, but it was rather late in the day, so maybe that's why.