The Meads family have been running The Cross Keys for over 55 years, the family took over the running of the pub in November 1970 and greatly expanded the food service and their son Paul now runs one of the most popular restaurants in the area with regular community events and with the large field they are a great place for family parties, weddings, corporate events and celebrations!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.