A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What types of products can I find at Waitrose & Partners in Ely?
Waitrose & Partners in Ely offers fresh organic produce, quality groceries including own-brand items, household staples, toiletries, and a wide selection of vegan products including the PlantLiving range.
What are the opening hours for Waitrose & Partners in Ely?
The store is open Monday to Saturday from 07:30 to 20:00, Sunday from 10:00 to 16:00. Holiday hours may vary, so it's best to check the website for specific dates.
Does Waitrose & Partners in Ely offer delivery or online shopping?
Yes, you can shop online for delivery or Click & Collect services via their website at https://www.waitrose.com/find-a-store/ely.
How do I use the Click & Collect service at Waitrose & Partners?
You or someone over 18 can pick up your Click & Collect order by bringing the order confirmation number and ID. Upon arrival, approach a Partner at the welcome desk for assistance. Remember to bring your own carrier bags.
Is there a rewards program available at Waitrose & Partners?
Yes, the myWaitrose membership offers benefits like free hot drinks, exclusive savings, personalized vouchers, and free magazines. You can sign up on their website.
Does the store have a policy on returns?
Waitrose & Partners has a returns policy detailed on the terms and conditions page of their website.
Are recycling services available at Waitrose & Partners in Ely?
Yes, the store offers recycling for electronics, plastic bags, clothing, and batteries.
What are some nearby places of interest around Waitrose & Partners in Ely?
Nearby you can visit The Cloisters shopping center for additional shopping options, enjoy a coffee at Starbucks UK, or explore Ely Library for local events and resources.
If I'm visiting Waitrose & Partners in Ely, where can I find mobile phone or tech services nearby?
Ely Mobile Solutions, a mobile phone and computer store, is located nearby and can assist with telecommunications and device needs.
Are there other supermarkets near Waitrose & Partners in Ely?
Yes, Iceland Supermarket Ely is nearby, offering a variety of groceries and specialty foods for your shopping convenience.
Brand Certified Facts from Waitrose & Partners
This information is certified by Waitrose & Partners and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: