HATTER HOUSE CAFE is located in the heart of Bristol City Centre, perfect whether you are looking for a place to meet up with friends or looking to grab your morning fix on your way to the office. You will be greeted by the aroma of our distinctive coffee and our friendly staff ready to make you feel at home.
Choose from our many signature coffees and our gourmet lunches, cakes, and pastries including vegan, vegetarian , I’ve cream and gluten-free options, there is something for everyone to enjoy and love.
Allow us to transform your everyday coffee break into an experience of coffee perfection in every sip.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.